Unhappy help

please please help i have aplease please help i have a cnm10DC-16 touch padthat will not boot tryed everything even factory restore can some one please make me a back up file so that i can flash it with my sd card or ever a rkimage i have tryed to falsh with live suite with no luck keeps saying unidentified devive please some one help this is the link to the flash file http://blog.zackehh.com/cnm-touchpad...rmware-images/