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Microsoft Exchange Outlook on Malladus 2.0.2.

12th May 2014, 02:40 PM |#1  
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Starting Friday 5/9/2014 I can no longer access my Microsoft Exchange account thru the stock email app. It worked previously up until this day on Malladus 2.0.2. I verified that all of the inputs are correct (login, password, server, etc...). Has anyone else experienced any issues with their MS Exchange account? I can login thru my web browser, but I'd like to get the email app working again. Any help would be appreciated!
 
 
12th May 2014, 03:33 PM |#2  
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Originally Posted by drunkenmstr

Starting Friday 5/9/2014 I can no longer access my Microsoft Exchange account thru the stock email app. It worked previously up until this day on Malladus 2.0.2. I verified that all of the inputs are correct (login, password, server, etc...). Has anyone else experienced any issues with their MS Exchange account? I can login thru my web browser, but I'd like to get the email app working again. Any help would be appreciated!

Did you make any changes on thursday or friday? If not, you might talk to your exchange admin at work. Many companies (mine included) block everything and only "whitelist" certain hardware/OS combinations (I usually have to wait about a day before they whitelist my device/OS after I switch). Maybe they made a change on their end, but at a minimum they might be able to troubleshoot server-side.
12th May 2014, 03:45 PM |#3  
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Originally Posted by arkolbus

Did you make any changes on thursday or friday? If not, you might talk to your exchange admin at work. Many companies (mine included) block everything and only "whitelist" certain hardware/OS combinations (I usually have to wait about a day before they whitelist my device/OS after I switch). Maybe they made a change on their end, but at a minimum they might be able to troubleshoot server-side.

Thanks for the suggestions... Yes, I had the admin at work look at it as well. He confirmed that there are no blocks on the account. I'm able to login via Outlook software on a PC, and via web browser, but not the email app on my LG G2. He was puzzled. He mentioned that it sounds like a certificate not authenticating or submitting wrong info to the server. Since it appears to be connecting to the server, but reporting wrong login info. Although we both confirmed the login and password are correct. I even had him reset my password and try it again. I did not make any changes to the account Thursday or Friday.
12th May 2014, 03:59 PM |#4  
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Originally Posted by drunkenmstr

Thanks for the suggestions... Yes, I had the admin at work look at it as well. He confirmed that there are no blocks on the account. I'm able to login via Outlook software on a PC, and via web browser, but not the email app on my LG G2. He was puzzled. He mentioned that it sounds like a certificate not authenticating or submitting wrong info to the server. Since it appears to be connecting to the server, but reporting wrong login info. Although we both confirmed the login and password are correct. I even had him reset my password and try it again. I did not make any changes to the account Thursday or Friday.

Have you tried deleting and recreating the account on the device?
12th May 2014, 04:24 PM |#5  
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Originally Posted by arkolbus

Have you tried deleting and recreating the account on the device?

Yes, we tried that as well.
12th May 2014, 04:49 PM |#6  
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Not sure what else it could be. Did you install any new apps last week (esp. anything like an ad-blocker, or anything else that might have changed your hosts file)? Sometimes these kinds of apps can interfere with legit connections (I used to use an ad blocker but it caused problems with my RSS reader).
Last edited by arkolbus; 12th May 2014 at 05:32 PM.
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