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[Q] WhatsApp Images Disappearing?

OP wilflare

12th May 2014, 02:38 AM   |  #1  
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WhatsApp is screwing up for me
My WhatsApp images (received from others) are being jumbled up.
as you scroll through the media history in the respective conversations, the thumbnail of the images are being refreshed and replaced by another image. - when you open up the image, it is another picture altogether

any idea what's wrong?
13th May 2014, 01:41 AM   |  #2  
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Quote:
Originally Posted by wilflare

WhatsApp is screwing up for me
My WhatsApp images (received from others) are being jumbled up.
as you scroll through the media history in the respective conversations, the thumbnail of the images are being refreshed and replaced by another image. - when you open up the image, it is another picture altogether

any idea what's wrong?

Yes - Your database is too old and/or is getting corrupted. You have to restart your entire Whatsapp folder in root.
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13th May 2014, 05:06 AM   |  #3  
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Quote:
Originally Posted by nicholaschum

Yes - Your database is too old and/or is getting corrupted. You have to restart your entire Whatsapp folder in root.

umm how exactly do I do that?
13th May 2014, 08:48 AM   |  #4  
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Quote:
Originally Posted by wilflare

umm how exactly do I do that?

Delete the Whatsapp folder from your Internal Storage/clear cache on Whatsapp in Application Manager and don't restore from a backup.
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13th May 2014, 03:35 PM   |  #5  
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Quote:
Originally Posted by nicholaschum

Delete the Whatsapp folder from your Internal Storage/clear cache on Whatsapp in Application Manager and don't restore from a backup.

hmm thanks. but wouldn't i lose all my photos/chats these way? ;/
13th May 2014, 04:55 PM   |  #6  
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Quote:
Originally Posted by wilflare

hmm thanks. but wouldn't i lose all my photos/chats these way? ;/

That's a risk you have to be willing to take. You can backup the photos and videos but the chats are no good. Better to start new.

I had this problem after many updates of phones and whatsapp and I always used one Whatsapp backup (over 900k messages), when I scroll up and click on a photo (e.g. a cat) it would show me to a selfie of someone (pretty much another photo).

So I know what's going on. Right now I took the Whatsapp Images and Whatsapp Videos folder and placed it on my microSD so I can still view them in QuickPic, but chat history is gone, left on my computer.
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13th May 2014, 05:01 PM   |  #7  
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Quote:
Originally Posted by nicholaschum

That's a risk you have to be willing to take. You can backup the photos and videos but the chats are no good. Better to start new.

I had this problem after many updates of phones and whatsapp and I always used one Whatsapp backup (over 900k messages), when I scroll up and click on a photo (e.g. a cat) it would show me to a selfie of someone (pretty much another photo).

So I know what's going on. Right now I took the Whatsapp Images and Whatsapp Videos folder and placed it on my microSD so I can still view them in QuickPic, but chat history is gone, left on my computer.

thanks! the thing is even in my Gallery, the phone shows another image altogether.
For example, instead of showing Photo A, it shows Photo B.
i can't find Photo A anymore... and Photo B just gets repeated
13th May 2014, 05:03 PM   |  #8  
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Quote:
Originally Posted by wilflare

thanks! the thing is even in my Gallery, the phone shows another image altogether.
For example, instead of showing Photo A, it shows Photo B.
i can't find Photo A anymore... and Photo B just gets repeated

Clear the cache of your gallery and let the phone's media scanner re-run (reboot your phone).

Also I'd recommend QuickPic, it loads way faster than the Samsung Gallery app.
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13th May 2014, 05:08 PM   |  #9  
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do system restore no beckup
13th May 2014, 05:57 PM   |  #10  
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Quote:
Originally Posted by nicholaschum

Clear the cache of your gallery and let the phone's media scanner re-run (reboot your phone).

Also I'd recommend QuickPic, it loads way faster than the Samsung Gallery app.

I cleared the cache... no difference. same photo is still repeated a few times :/

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