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HTC Vivid won't turn on after dropping, battery icon with red exclamation...

OP noirish

13th May 2014, 11:05 PM   |  #1  
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Join Date:Joined: May 2014
My wife dropped her phone from about 4 feet high. There is no visible physical damage, but the battery popped out at impact. However, after she put everything back together, her phone won't turn on. When I connected the phone to the charger (with battery inside), I saw a green battery icon with a red exclamation in a circle near the upper right of the battery icon. The light indicators then flashed orange and green alternately. After a few minutes, it just shut down again. My PC wouldn't recognize the phone either while connected.

What can be done to revive the phone or salvage the data?

Thanks in advance.


It turns out it's connector issue, one of the pins for the battery was bent.
Last edited by noirish; 14th May 2014 at 06:52 PM.
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