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[Q] Earpiece problems?

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Default [Q] Earpiece problems?

Hello all,

My girlfriend recently bought the Verizon CDMA Moto G. Her call quality through the earpiece is very unreliable. It will fade out and crackle and she has a very hard time understanding what people are saying. She doesn't have this issue when using speakerphone. I'm trying to figure out if anyone else has seen this and if it is a warranty issue.

Thanks for your help!
(Last edited by alikpronoy; 21st May 2014 at 06:13 AM.)
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