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[Q] Themer crashes on Galaxy S5.

13th May 2014, 02:18 AM |#1  
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So i recently installed Themer on my brand new Galaxy s5. I press the home button and selected themer. My phone turned black and didn't turn on, so i turned off my phone. When i turned it back on it passed the galaxy startup image and went to my Verizion screen. There it froze. I had to remove the battery and it turned back on. What i would like to know is if Themer works on the S5, or should i have waited when selecting Themer after pressing the home button?
 
 
13th May 2014, 09:01 AM |#2  
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Quote:
Originally Posted by deathadder7

So i recently installed Themer on my brand new Galaxy s5. I press the home button and selected themer. My phone turned black and didn't turn on, so i turned off my phone. When i turned it back on it passed the galaxy startup image and went to my Verizion screen. There it froze. I had to remove the battery and it turned back on. What i would like to know is if Themer works on the S5, or should i have waited when selecting Themer after pressing the home button?

Hi deathadder7,

Please try this method, as it should help fix the issue:
1. Uninstall Themer.
2. Delete the /sdcard/MyColorScreen/ folder (removing the Exported folder within it if you saved any themes).
3. Reinstall Themer.

Hope this helps, if not, please let us know. There might have been a problem during installation.

Regards,
Marco
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13th May 2014, 12:20 PM |#3  
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Quote:
Originally Posted by ThemerSupport

Hi deathadder7,

Please try this method, as it should help fix the issue:
1. Uninstall Themer.
2. Delete the /sdcard/MyColorScreen/ folder (removing the Exported folder within it if you saved any themes).
3. Reinstall Themer.

Hope this helps, if not, please let us know. There might have been a problem during installation.

Regards,
Marco

Seems to be working better now. Sorry for the late reply. Thankyou for you're help.
13th May 2014, 08:38 PM |#4  
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Unhappy
Quote:
Originally Posted by ThemerSupport

Hi deathadder7,

Please try this method, as it should help fix the issue:
1. Uninstall Themer.
2. Delete the /sdcard/MyColorScreen/ folder (removing the Exported folder within it if you saved any themes).
3. Reinstall Themer.

Hope this helps, if not, please let us know. There might have been a problem during installation.

Regards,
Marco

Sadly, this did not work. After it says installing, my phone goes black. I can never turn it on from that point. I have to restart it and when that happens it takes me to the Verizion where it freezes.
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14th May 2014, 09:17 AM |#5  
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Quote:
Originally Posted by deathadder7

Sadly, this did not work. After it says installing, my phone goes black. I can never turn it on from that point. I have to restart it and when that happens it takes me to the Verizion where it freezes.

Are you rooted? If so, have you modified the display/DPI/resolution settings in any way?
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14th May 2014, 11:56 AM |#6  
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I've been getting the same thing too on my HTC One M8. Themer was working flawlessly then when i updated everything seemed to bug out. I've have tried deleting the folder and re-installing multiple times.

Problem lies when I try to apply a theme it just doesn't work either goes black or stuck on "tap the phone below to apply your theme" but the phone is gone and there is just a blank image in the area. Two patches ago themer was working fine with no issues at all.

HTC one m8.
Not rooted, everything is stock settings.
haven't touched a thing on my phone just updated to the latest version on themer. Hope this helps any ideas on how to fix??
15th May 2014, 09:33 PM |#7  
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@ThemerSupport No I am not rooted. I never changed anything in the resolution or DPI

Sent from my SM-G900V using Tapatalk
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