My water indicator is white. I brought it to my country Sony Center, They said the contact from screen to the machine is bad (?) They said that they must change the screen but they don't know if it'll work. I'm in a country that's different from where I bought the phone so I have to pay. A lot.
Will it be eligible if I send it back to where I bought it for warranty?
I'm living in Vietnam. I just talked to UK's Sony Customer Service and found out that my phone was built in italy and is eligible to go through repairs. I don't know if I have to pay for repairments or not but it should be free because it's the manufacturer's fault, not mine.
So Sony doesn't care about me nor my faulty device. They adviced me to just throw 200$ and fix it here rather than taking responsible and fixing my device from the UK. It's THEIR FAULT. WHY DO I HAVE TO PAY AGAIN WHEN I HAVE A FAULTY DEVICE?
Here's the talk between me and the agent. I'm really mad atm.
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