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white screen when turning phone on

OP rezamm

16th May 2014, 01:24 PM   |  #1  
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hi
i bought galaxy note 2 n7100 about a year ago
today i see samsung logo in my screen ( a black screen with samsung logo when turning on phone ) , after this i put out battery and put on again but i see same
i do this again and now i see just blank white screen

i don't know what happened , and what can i do
16th May 2014, 03:52 PM   |  #2  
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any one know about this?
16th May 2014, 05:18 PM   |  #3  
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Can you boot into either recovery or download mode? Hold power+home+vol. Up for recovery / vol. Down for download mode.
16th May 2014, 05:52 PM   |  #4  
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Quote:
Originally Posted by EmptyArea

Can you boot into either recovery or download mode? Hold power+home+vol. Up for recovery / vol. Down for download mode.

i can go to download mode ( volume down )
16th May 2014, 08:30 PM   |  #5  
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I think kies has an emergency fix feature or something (never used kies myself)

Assuming you're not interested in flashing custom roms / retaining warranty (research: knox) then download the latest offical rom and flash it through odin. Then boot to recovery, wipe data / factory reset and you'll be good to go. Obviously having lost all your data.

If you don't know how to do those things spend some hours researching them.
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