When going to do the KitKat update after freshly sbf'ing to stock I am greeted with a prompt(when I go to settings>about phone>system update) that says the following; "System updates is not available without a Motorola service account". It asks me if I want to set up an account and when I try it just has a spinning circle that never goes away. I am on 9.30.1. I have tried a factory reset multiple times with no success. Any ideas on a fix?