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karakoch
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Gorillas84
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(Last edited by Gorillas84; 16th May 2014 at 12:43 PM.)
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Default Leather Flip-wallet case damaged my screen

Hello everyone,

I have a problem with my phone's screen. I have been using the Samsung authentic leather flip-wallet case (without S-window) for about 3 months before I realised it affected my screen.

On the inside of the door which touches the screen, there is a dent and a slot for a business card. This dent has sort of stained my screen. Just to make it clear I have never used the slot for any cards or anything.

The 'stain' is only noticeable when the phone gets smudged naturally because by using it. When I clean the screen the problem is not visible at all. I reported this to Samsung over live chat in Greece and also in Cyprus (where I live) and they said they never had anything like this on records.

It is not a matter of cleaning the screen properly because believe me I tried everything! My guess is that the frequent opening/closing of the case' door has somehow worn the glass on a molecular level causing the stain to show when grease gets trapped in the worn parts of the screen.

I attach a picture of my phone with the problem being visible, a picture with the screen clean and problem not visible and also a picture of the case I was using.

The reason of my post is to firstly warn everyone about this potential issue with the flip-wallet case and secondly to have the community's comments.

Thanks.
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HanZie82
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(Last edited by HanZie82; 17th May 2014 at 01:28 AM.)
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Quote:
Originally Posted by Gorillas84 View Post
Hello everyone,

I have a problem with my phone's screen. I have been using the Samsung authentic leather flip-wallet case (without S-window) for about 3 months before I realised it affected my screen.

On the inside of the door which touches the screen, there is a dent and a slot for a business card. This dent has sort of stained my screen. Just to make it clear I have never used the slot for any cards or anything.

The 'stain' is only noticeable when the phone gets smudged naturally because by using it. When I clean the screen the problem is not visible at all. I reported this to Samsung over live chat in Greece and also in Cyprus (where I live) and they said they never had anything like this on records.

It is not a matter of cleaning the screen properly because believe me I tried everything! My guess is that the frequent opening/closing of the case' door has somehow worn the glass on a molecular level causing the stain to show when grease gets trapped in the worn parts of the screen.

I attach a picture of my phone with the problem being visible, a picture with the screen clean and problem not visible and also a picture of the case I was using.

The reason of my post is to firstly warn everyone about this potential issue with the flip-wallet case and secondly to have the community's comments.

Thanks.
This looks similar.
Post #39 might have a solution.
Samsung Galaxy Note 3 (N9005) - Stock rooted
Samsung Galaxy Tab 3 7inch (T210) - Inspire v2.5 rooted

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