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[Q] X43Z60 stuck at kindle fire logo, nothing work

OP csk84

12th May 2014, 05:01 AM   |  #1  
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Hi,
my daughter kindle does not work anymore, yesterday after hard shutdown...
it like 2 week, this kindle act odd. but now, nothing is working. all i did last December was rooting, it work fine.

right now, all it does is stuck in the kindle fire logo, it moving and the lit is on...

I try volume up and turn on, nope.
I try to connect to pc, ADB not recognized.
I do not have an factory cable, do i need a factory to resolve the problem?
I dont think i have a ROM problem. but i dont touch it...
if the problem come from ROM, how/where can I choose the good one

If there is no solution, do Amazon accept rooting tablet


I have Kindle Fire HD, X43Z60
thx for helping
sorry for my bad english
Last edited by csk84; 12th May 2014 at 05:06 AM.
12th May 2014, 05:19 AM   |  #2  
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Quote:
Originally Posted by csk84

Hi,
my daughter kindle does not work anymore, yesterday after hard shutdown...
it like 2 week, this kindle act odd. but now, nothing is working. all i did last December was rooting, it work fine.

right now, all it does is stuck in the kindle fire logo, it moving and the lit is on...

I try volume up and turn on, nope.
I try to connect to pc, ADB not recognized.
I do not have an factory cable, do i need a factory to resolve the problem?
I dont think i have a ROM problem. but i dont touch it...
if the problem come from ROM, how/where can I choose the good one

If there is no solution, do Amazon accept rooting tablet


I have Kindle Fire HD, X43Z60
thx for helping
sorry for my bad english

I try a fastboot cable/adapter to see if you can restore the os. I recommend the blackhat adapters mentioned in hashcode's 2nd bootloader + twrp tutorial in the development section.

Sent from my Amazon Tate using Tapatalk
12th May 2014, 07:20 PM   |  #3  
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Quote:
Originally Posted by stunts513

I try a fastboot cable/adapter to see if you can restore the os. I recommend the blackhat adapters mentioned in hashcode's 2nd bootloader + twrp tutorial in the development section.

Sent from my Amazon Tate using Tapatalk

I read in some topic that if the kindle fire logo stay lid indefinitely i'm in fastboot... But i try "fastboot -i 0x1949 getvar product", it show only waiting device, i try to turn off and on, nothing happen.
is that mean, i need a Factory Cable to make it work again??
12th May 2014, 09:05 PM   |  #4  
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I don't know where you read that but it is wrong, if it stays on the orange logo it means you are in a bootloop. When in fastboot it will come up on the screen and say "fastboot" in a logo form. You have to have a fastboot cable to get it into fastboot mode when it is stuck in a bootloop that has the orange logo only.

Sent from my Amazon Tate using Tapatalk
12th May 2014, 09:41 PM   |  #5  
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Quote:
Originally Posted by stunts513

I don't know where you read that but it is wrong, if it stays on the orange logo it means you are in a bootloop. When in fastboot it will come up on the screen and say "fastboot" in a logo form. You have to have a fastboot cable to get it into fastboot mode when it is stuck in a bootloop that has the orange logo only.

Sent from my Amazon Tate using Tapatalk

oh, ok.
It show only " kindle fire " and than animation "kindle fire"
that mean, only way to fix this is with a fastboot cable, factoy cable?
is it like 99% luck to fix it?

i guess i will buy a cable and try to fix it. it still in warranty but it rooted... so no go
13th May 2014, 12:59 AM   |  #6  
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it should be completely fixable, no luck involved, just a fastboot adapter, my drivers and the kffa utility and it should be able to restore just fine.
17th May 2014, 10:03 PM   |  #7  
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Quote:
Originally Posted by csk84

oh, ok.
It show only " kindle fire " and than animation "kindle fire"
that mean, only way to fix this is with a fastboot cable, factoy cable?
is it like 99% luck to fix it?

i guess i will buy a cable and try to fix it. it still in warranty but it rooted... so no go

Rooted won't matter if it's in a bootloop. They only check for external damage and send it back to the factory. If it don't boot into the OS then tell them that and you should get a refurbished one.

Exit: What I mean is that a bootloop prevents them from seeing why this happened. Could happen from many things. Otherwise use Stunts suggestion.


Sent from my Nexus 7 Flo running CM 11 4.4.2 with ElementalX Kernel using XDA Premium 4 mobile app
Last edited by LinearEquation; 17th May 2014 at 10:05 PM.

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