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[Q] gallery displaying black photos

OP rtrotsky

19th May 2014, 02:52 AM   |  #1  
OP Junior Member
Thanks Meter: 1
 
25 posts
Join Date:Joined: Sep 2010
The phone is a Brazilian xt1033 with 16gb and stock rom on 4.4.2 with gallery app update from google play. Suddenly some photos are all black in gallery app. When I try to open them on xplore, for instance, they come up ll black also. All pictures were taken with the camera app and some of them appear just fine. This is one of the problems.
The second: when I create a folder inside dcim and copy some pictures over there from another folder (all using using xplore), those pictures appear all black on gallery but, on xplore, they show just fine (unlike the pictures taken with camera).
Is somebody else having this problem? I tried rebooting the phone but the pictures still show all black.
19th May 2014, 03:04 AM   |  #2  
Member
Thanks Meter: 12
 
72 posts
Join Date:Joined: Nov 2011
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Go to settings, apps and then:
Search Gallery -Force Stop and delete data.
Search Media Storage -Force Stop and delete data.
Reboot your device and wait a couple of minutes.
Then please report if it worked
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