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video playback issue please help

19th May 2014, 12:50 AM |#1  
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When I record a video on the s5 an play it back on any device there is a white noise an you cannot hear any sound that was present when recording


But if I play any video that was not recorded on my s5 it plays perfect

Any ideas?
 
 
19th May 2014, 01:29 AM |#2  
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Just tried a factory reset but the problem is still here
19th May 2014, 02:06 AM |#3  
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So I also tried several third party video recorders an still get white noise

I tried the built in voice recorder I can record voice with that play it back an it is fine

This only seems to happen when taking a video an I don't know why


Guess I'll take it back to att tomorrow an see what they will do
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