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How to file/report software bugs with Samsung?

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By gyrex, Senior Member on 22nd May 2014, 07:14 AM
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Does anyone know if there's some facility to log bugs with Samsung?

There's 2 bugs I've identified with the latest firmware (I9505XXUGNE5) and Samsung support is absolutely useless. Apart from the fact that there's no way to respond to support emails and their rather annoying default line of "book it in for a service" thereby losing your phone for weeks; they say there's no way to pass these bugs onto developers.
 
 
22nd May 2014, 08:00 AM |#2  
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Bugs can be reported if you had agreed for sending errors to samsung
You can find this at the first time phone boot
22nd May 2014, 09:03 AM |#3  
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Quote:
Originally Posted by RubbaBand

Bugs can be reported if you had agreed for sending errors to samsung
You can find this at the first time phone boot

I'm talking about sending a report about features of the phone software which are faulty/do not work. I think you're talking about a crash report/diagnosis.
22nd May 2014, 09:27 AM |#4  
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I think they dont have one
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