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How to file/report software bugs with Samsung?

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gyrex
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Unhappy How to file/report software bugs with Samsung?

Does anyone know if there's some facility to log bugs with Samsung?

There's 2 bugs I've identified with the latest firmware (I9505XXUGNE5) and Samsung support is absolutely useless. Apart from the fact that there's no way to respond to support emails and their rather annoying default line of "book it in for a service" thereby losing your phone for weeks; they say there's no way to pass these bugs onto developers.
 
RubbaBand
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Bugs can be reported if you had agreed for sending errors to samsung
You can find this at the first time phone boot
Device : GT-I9500
ROM(s) : Stock 4.4.2
CyanogenMod11
Crash Rom
@The Same Device



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gyrex
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Quote:
Originally Posted by RubbaBand View Post
Bugs can be reported if you had agreed for sending errors to samsung
You can find this at the first time phone boot
I'm talking about sending a report about features of the phone software which are faulty/do not work. I think you're talking about a crash report/diagnosis.
 
RubbaBand
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I think they dont have one
Device : GT-I9500
ROM(s) : Stock 4.4.2
CyanogenMod11
Crash Rom
@The Same Device



IF You Do Like My Work Please Consider A Small Donation
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