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OMG! Can't enter numbers during a call

OP hotspace

22nd May 2014, 06:52 PM   |  #1  
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As you can see from the thread title...frustration is setting in. I can't enter numbers using the keypad during a phone call. Example:
I call insurance company
Company asks me for my number
I input the number using the onscreen keypad but there is no "tone" sent.

Is there a setting somewhere? I'm freaking out!!!
22nd May 2014, 08:54 PM   |  #2  
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Quote:
Originally Posted by hotspace

As you can see from the thread title...frustration is setting in. I can't enter numbers using the keypad during a phone call. Example:
I call insurance company
Company asks me for my number
I input the number using the onscreen keypad but there is no "tone" sent.

Is there a setting somewhere? I'm freaking out!!!

One of my major gripes with this phone is that it doesn't play the DTMF tones when I dial. I hate that gurgling noise it makes. I haven't had any trouble entering conference codes or other numbers once connected though. Are you saying you don't hear the tones or they aren't recognized on the other end? A lot of times you have to enter a '#' at the end of your numbers, are you doing that?
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22nd May 2014, 09:19 PM   |  #3  
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Nope. It's like the other side can't hear the tones. Annoyed!

Sent from my SM-N900P using Tapatalk
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