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[Q] Any Z2 owners with overheating issue just taking pictures?

OP Waitzar

18th May 2014, 01:56 PM   |  #1  
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I just picked up Sony Xperia Z2 (D6503) a week ago and I love everything about this phone. However, I am getting overheating issue with my phone. Just today, I was at my niece's birthday party and I took 12 pictures in may be 5 minutes and I get a message about Camera app needing to shutdown to cool down.The area above Sony logo and around NFC logo got really warm. I am aware that shooting 4k video can cause overheating but just shooting regular pictures causing overheat is concerning to me. I have owned Z1 before and it didn't have this problem. I was wondering if anyone else is having this overheat issue with just taking pictures? I shot pictures in Default setting iA mode and pictures saved to Internal Storage. I didn't change any settings.
Last edited by Waitzar; 18th May 2014 at 02:00 PM.
18th May 2014, 02:05 PM   |  #2  
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Yes I also have this issue and three store have refused to replace it, claiming it is a feature

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18th May 2014, 05:28 PM   |  #3  
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Yes I have it too. I'm enquiring the store I've bought it from to get a replacement.
18th May 2014, 09:28 PM   |  #4  
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I was taking a few pictures this afternoon , the phone did get warm but didn't show up any overheating messages.
19th May 2014, 04:31 AM   |  #5  
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No overheating taking pictures or shooting 1080p in my case.
19th May 2014, 02:40 PM   |  #6  
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I have done more investigation into this. The closing of the camera app doesn’t seem related to CPU temp, it appears to be dependant on Battery temp. I have been able to record 4k video with the CPU at 70, but as soon as the battery temperature gets to 42, the camera force closes.

This is also why the camera will overheat and close for other use. If the battery is already hot, eg after charging or gaming, the camera is more likely to push the battery temp to 42, triggering the force close.
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20th May 2014, 06:37 PM   |  #7  
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http://youtu.be/fhERk1nyv78

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24th May 2014, 06:54 AM   |  #8  
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Hmmm...I wasn't playing any games before I took the pictures. Phone was in my pants pocket before I took it out to take pictures. I do notice taking pictures will cause my phone to get warm. I wonder if this "problem" can be fixed with firmware update.
24th May 2014, 09:25 AM   |  #9  
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Well, i also got this problem but with SocialLife app video streaming on Facebook. After 8 minutes of video the phone crashed. Strangely, if you play games that make the phone as hot as an oven nothing happens, turn on the camera and boom, force close / sometimes reboot.
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24th May 2014, 06:52 PM   |  #10  
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Quote:
Originally Posted by nrgon

Well, i also got this problem but with SocialLife app video streaming on Facebook. After 8 minutes of video the phone crashed. Strangely, if you play games that make the phone as hot as an oven nothing happens, turn on the camera and boom, force close / sometimes reboot.

Yes Ive noticed this too

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