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Xperia Z2 Black Screen

OP amix12

23rd May 2014, 02:46 AM   |  #1  
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Hey Guys,

Just got my new Xperia Z2 2 days ago, the phone looks nice. Compared to the Samsung Galaxy phones I had before (S4 & Note 2), the Z2 feels like a real phone especially with the glass frame.

The phone is fast with a nice camera, the only comment about it is "too much bezel" which I think SONY could've done a better job by "trimming" the huge bezel....

Today I unlocked the bootloader and was about to root the phone when all of a sudden the screen went black with no light at all

Tried to reset the phone, reboot....etc. nothing really worked, I did some search and found out that this is a common issue with the Xperia Z & Z1 as well and looks like Z2 is having the same issue..

Just had to take the phone back to the SONY store, they didn't have a replacement and they told me that If I needed a replacement, that'd be back order and I'd have to wait another month !!!

Also, they were hesitant about returning the phone and told me if I used it for over 30 min., then they can't return it and they'd have to sent it for repair....luckily I had used only 25 min. !!!

Just be aware of the issue. Also, does anyone know if the black screen issue is very common on the Xperia ?? I liked the phone and was thinking about buying another one.
23rd May 2014, 03:17 AM   |  #2  
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Quote:
Originally Posted by amix12

Hey Guys,

Just got my new Xperia Z2 2 days ago, the phone looks nice. Compared to the Samsung Galaxy phones I had before (S4 & Note 2), the Z2 feels like a real phone especially with the glass frame.

The phone is fast with a nice camera, the only comment about it is "too much bezel" which I think SONY could've done a better job by "trimming" the huge bezel....

Today I unlocked the bootloader and was about to root the phone when all of a sudden the screen went black with no light at all

Tried to reset the phone, reboot....etc. nothing really worked, I did some search and found out that this is a common issue with the Xperia Z & Z1 as well and looks like Z2 is having the same issue..

Just had to take the phone back to the SONY store, they didn't have a replacement and they told me that If I needed a replacement, that'd be back order and I'd have to wait another month !!!

Also, they were hesitant about returning the phone and told me if I used it for over 30 min., then they can't return it and they'd have to sent it for repair....luckily I had used only 25 min. !!!

Just be aware of the issue. Also, does anyone know if the black screen issue is very common on the Xperia ?? I liked the phone and was thinking about buying another one.

hmmm, if i was you i would use the phone as it is and wait for some couple of months before rooting it since it is new on the market and issues will keep on going till bugs are sorted out and that rooting should be updated with new files and then after users review i think then you might just root it but for now there's too much bug even with its stock firmware its normal wait a bit Disable all apps that you don't use for now
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23rd May 2014, 05:01 AM   |  #3  
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Screen of death
I had a similar situation with my new Z2 although nothing to do with the bootloader, rooting the phone etc.
Basically screen went blank after using a magnetic charge adaptor. Anyways depends what country youre in/phone provider.
I got my phone via a plan and was well over 30 mins of use. My phone lasted about 1.5 weeks and my provider have a 30 day exchange policy if a fault is present.
My phone wouldn’t respond regardless of the power button and volume buttons same time. when on charge I got a flashing red light, not the constant orange charge light.
Anyways went to a shop and got a replacement on the spot.
I don’t know if its common with a Z2 as they are just too new yet. Overall im very happy with mine and suspect I just got a faulty phone, it happens.
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23rd May 2014, 06:19 AM   |  #4  
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Same here buddy! I tried the top three, xperia included. Xperia is good and I have no complaints.

Obsessed with rooting and romming since the android SGS years, I bought an Xperia Z2 also to stop my obsession lol!

After 15-AUG, I may root, if a root is available on locked bootloader. Lets wait for DoomLord to attack on the stock first.
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25th May 2014, 03:20 AM   |  #5  
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Thanks guys,

Well, I don't consider any android phone to be really a phone without rooting...

BTW, Does anyone know a way to run rooted apps on non-rooted phones ??

Thanks again....
25th May 2014, 03:39 AM   |  #6  
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you cant run rooted apps without root :/
unless you mean something else

Sent from my D6503 using XDA Premium 4 mobile app
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