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[q] when i reject call it say s google play store is stopped

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Sanprashant
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Prompt [q] when i reject call it say s google play store is stopped

I have Samsung galaxy grand ....I dine have root..Nd i have a BSNL mobile ...when I reject my calls ita says

"Unfortunately GOOGLE PLAY STORE IS stopped" so plz reply fast for my solution
 
souravsasidharan
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try factory reset

dont frgt to press thanks if i helped!!...
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