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samsung s3 , cannot end up phone call

OP shockwave22

23rd May 2014, 05:17 PM   |  #1  
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Hi, my problem is , that sometimes i cannt finish phone call. Touch screen without reaction and hardware buttons also.
I did factory reset, but problem is here again. Now I try another phone call app. Do you think, that problem is in hardware or in software?

In worst case, how to reinstall software? Will you help me?
23rd May 2014, 06:21 PM   |  #2  
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Quote:
Originally Posted by shockwave22

Hi, my problem is , that sometimes i cannt finish phone call. Touch screen without reaction and hardware buttons also.
I did factory reset, but problem is here again. Now I try another phone call app. Do you think, that problem is in hardware or in software?

In worst case, how to reinstall software? Will you help me?

Is the screen dark when you touch it?

Or does the phone app just not respond?
25th May 2014, 11:23 AM   |  #3  
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no it is not dark touch screen, when touch the touch screen no reaction
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