Attend XDA's Second Annual Developer Conference, XDA:DevCon 2014!
5,769,622 Members 44,770 Now Online
XDA Developers Android and Mobile Development Forum

[Q] Black screen on calls

Tip us?
 
audit13
Old
#11  
audit13's Avatar
Senior Member
Thanks Meter 369
Posts: 2,281
Join Date: Jun 2012
Location: Toronto
Quote:
Originally Posted by riche1 View Post
If I put a clean install of a TW rom it does not work either. I have to change the dialer settings. My girlfriend told me this happened as soon as she installed the 4.3 update way before I rooted the phone.It happened to her sister too. I did not know about the issue until I rooted. . I doubt it's the recovery I'm using. I had problems installing CM with TeamWin Recovery. I had to use Philz. Like I said, I don't mind keeping her on TW roms and she doesn't care either. It would be great to find out what is causing this. It's got to be something with the proximity sensor detection, but the proximity sensor does work otherwise the TW gestures and features would not right ?
Was the clean install done using a stock 4.3 TW ROM? I didn't know there was a problem with the 4.3 update that affected the proximity sensor.
 
riche1
Old
#12  
Member - OP
Thanks Meter 6
Posts: 48
Join Date: Apr 2011
Quote:
Originally Posted by audit13 View Post
Was the clean install done using a stock 4.3 TW ROM? I didn't know there was a problem with the 4.3 update that affected the proximity sensor.
Originally stock 4.3 updated through ATT is when she started to experience the problems. She fixed by going to dialer/settings leave screen on during calls. I rooted the phone not knowing this had been an issue before. After making sure the stock 4.3 was rooted I installed cyanogenmod and thus the issue was back. There was no way to fix it another than to install a TW rom and go through the dialer/settings. If that settings is not checked then the phone will go black as soon as a call is made. I can't find away around it. I keep forgetting to come back on check here for replies.. sorry for the delayed response. Thanks for the help

Richard
 
audit13
Old
#13  
audit13's Avatar
Senior Member
Thanks Meter 369
Posts: 2,281
Join Date: Jun 2012
Location: Toronto
Quote:
Originally Posted by riche1 View Post
Originally stock 4.3 updated through ATT is when she started to experience the problems. She fixed by going to dialer/settings leave screen on during calls. I rooted the phone not knowing this had been an issue before. After making sure the stock 4.3 was rooted I installed cyanogenmod and thus the issue was back. There was no way to fix it another than to install a TW rom and go through the dialer/settings. If that settings is not checked then the phone will go black as soon as a call is made. I can't find away around it. I keep forgetting to come back on check here for replies.. sorry for the delayed response. Thanks for the help

Richard
The behaviour exhibited by the phone after the update is not right. If it was a software issue, it would have been solved by flashing a custom ROM.

I have flash a few custom ROM and non-custom ROMs onto the d2can (i747m) and none of the phones behaved the way yours does.
 
riche1
Old
#14  
Member - OP
Thanks Meter 6
Posts: 48
Join Date: Apr 2011
Quote:
Originally Posted by audit13 View Post
The behaviour exhibited by the phone after the update is not right. If it was a software issue, it would have been solved by flashing a custom ROM.

I have flash a few custom ROM and non-custom ROMs onto the d2can (i747m) and none of the phones behaved the way yours does.
she said it was not a problem until the phone was updated to 4.3 through ATT software update. This was way before I rooted the phone. The same thing started with her sister's phone. So.. I'm stumped as to what the problem could be. I rooted it because I thought CM11 might fix the issue and that was not the case. I don't know how I can go about fixing it. I don't want to take a chance in bricking the phone.
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes


BrightNotes Makes Cloud Notes Simple and Easy

There are literally thousands of note taking apps available on Android, with practically every … more

Google Glass XE20.1 Update Brings Improved Contacts, Head Nudge, New Cards and Commands

Ever since Google unveiled Android Wear earlier this … more

Remote Control Your Android Device with Monitordroid

The Android OS showsgreat potential in many areas. One of most interesting things that … more

Intel Partners with Unity to Support Android on Intel-Based Devices

Intel, largely known for their long-standing reputation as the king of … more