MX Player Ready to Rock on Lollipop

A good video player should be reliable and free. One of the XDA Community Apps, MX Player, meets both of … more

How to Disable Data Encryption on Nexus 6

In late September, Google decided to step on NSA’s toes and turn on encryption by default in … more

DJI Phantom 2 Vision+ Review – XDA TV

The holidays will be here in no time, so why not start thinking about gifts now? Youll be ahead … more

Mozilla Ditches Google, Makes Yahoo Default Search Engine

Mozilla and Google have had a long-standing relationship of about 10 years. Google … more

Welcome to XDA

Search to go directly to your device's forum

Register an account

Unlock full posting privileges

Ask a question

No registration required
Post Reply

Touch Screen Not Working

OP rumthin

5th March 2014, 10:59 PM   |  #1  
rumthin's Avatar
OP Senior Member
Flag Toronto
Thanks Meter: 30
 
120 posts
Join Date:Joined: Jul 2011
More
I just received my Z1C and I've been having lots of touch screen problems.

When I get to the unlock screen, a lot of times nothing will register on the touch screen. I have to push the power button to turn the screen on and off to get the touch screen to register, and a lot of the time I have to turn the screen on and off more than once to get it to work.

Another issue I'm having is in the settings menu. The top portion of the screen doesn't register any touches. For example, when I tap on the Wifi settings, nothing happens. I have to pull down the screen like half a centimeter, then tapping Wifi will work. This is so frustrating...

Is there any way to fix this without rooting, unlocking bootloaders, or installing a custom rom?
5th March 2014, 11:21 PM   |  #2  
Senior Member
Flag So Paulo
Thanks Meter: 142
 
632 posts
Join Date:Joined: Oct 2012
Quote:
Originally Posted by rumthin

I just received my Z1C and I've been having lots of touch screen problems.

When I get to the unlock screen, a lot of times nothing will register on the touch screen. I have to push the power button to turn the screen on and off to get the touch screen to register, and a lot of the time I have to turn the screen on and off more than once to get it to work.

Another issue I'm having is in the settings menu. The top portion of the screen doesn't register any touches. For example, when I tap on the Wifi settings, nothing happens. I have to pull down the screen like half a centimeter, then tapping Wifi will work. This is so frustrating...

Is there any way to fix this without rooting, unlocking bootloaders, or installing a custom rom?

already tried a hard reset ?
5th March 2014, 11:28 PM   |  #3  
rumthin's Avatar
OP Senior Member
Flag Toronto
Thanks Meter: 30
 
120 posts
Join Date:Joined: Jul 2011
More
Yes. I've done a factory reset, and nothing has changed. Nothing registers on the unlock screen when I touch it. I have to turn the screen on and off multiple times to get it to work.

I am using the free screen protector that came with the phone. I doubt that's the issue though.

This can't be normal. I'm thinking I just got a lemon...
6th March 2014, 01:50 AM   |  #4  
Senior Member
Flag So Paulo
Thanks Meter: 142
 
632 posts
Join Date:Joined: Oct 2012
Quote:
Originally Posted by rumthin

Yes. I've done a factory reset, and nothing has changed. Nothing registers on the unlock screen when I touch it. I have to turn the screen on and off multiple times to get it to work.

I am using the free screen protector that came with the phone. I doubt that's the issue though.

This can't be normal. I'm thinking I just got a lemon...

if youre done a factory reset and the problem persist im pretty much sure its a hardware problem...

anyway, go to about -> diagnostic and make the touchscreen test.

any issues there?

if i were you, i would reinstall the firmware using SUS to be 100% sure its HW problem.
Last edited by profyler; 6th March 2014 at 02:08 AM.
6th March 2014, 08:54 AM   |  #5  
Account currently disabled
Thanks Meter: 4
 
9 posts
Join Date:Joined: Mar 2014
Already you try a hard reset. I think it is your harware problem. If you have a warranty you can go customer care. I am sure they solve your problems.
28th May 2014, 10:14 AM   |  #6  
Junior Member
Thanks Meter: 0
 
1 posts
Join Date:Joined: Jul 2009
More
Unhappy not working at all
Hi guys, my diplay is also down - broken - and i have a gesture lock on. I can not unlock the screen. How can I perform a hard reset without touching a display? I was searching whole internet for two days and nothing helped.
If I connect phone to the PC, it must be unlocked.

I need some files from internal storage :/
Post Reply Subscribe to Thread
Previous Thread Next Thread
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes