I need the SMSC number for Bluegrass Cellular.
Long story short: I don't have BG but my parents do. My sister and I decided to get my mom a Samsung Galaxy Note II for Mother's Day but BG doesn't offer any of the Notes. I called their customer service and ask if a Verizon phone could be ported to BG. She said Yes!! She made no stipulations about it either, said VZW was actually the only one they could do. Bought the phone, she had it ported, mobile data and voice work fine. SMS can be received but can't send. She ask me to take a look at it. A little fiddling and I took it by the store and they said they'd submit a ticket. In the meantime I researched and deducted that perhaps the SMSC was still VZW and not routing them properly so I simply needed to change the number. So the tech calls me and says he can't do anything, blah blah. I said fine give me the SMSC and I'll try and fix it myself. He says he can't give me that information. I said fine. I called customer service and they won't give it to me either! After three fits and a bad spell, I gave them a head full about how asinine this was. She was basically satisfied that she wasn't going to make it work for me. Don't port devices if you won't support them! All I need is the SMSC number and I think I'm a go. Google is a no go. Boss had a Samsung Galaxy (S3?) on BG and he said I was welcome to take a look. I can't seem to bring the number up with the *#*#4636*#*# (nor reverse pattern at the end).
Long story short: I don't have BG but my parents do. My sister and I decided to get my mom a Samsung Galaxy Note II for Mother's Day but BG doesn't offer any of the Notes. I called their customer service and ask if a Verizon phone could be ported to BG. She said Yes!! She made no stipulations about it either, said VZW was actually the only one they could do. Bought the phone, she had it ported, mobile data and voice work fine. SMS can be received but can't send. She ask me to take a look at it. A little fiddling and I took it by the store and they said they'd submit a ticket. In the meantime I researched and deducted that perhaps the SMSC was still VZW and not routing them properly so I simply needed to change the number. So the tech calls me and says he can't do anything, blah blah. I said fine give me the SMSC and I'll try and fix it myself. He says he can't give me that information. I said fine. I called customer service and they won't give it to me either! After three fits and a bad spell, I gave them a head full about how asinine this was. She was basically satisfied that she wasn't going to make it work for me. Don't port devices if you won't support them! All I need is the SMSC number and I think I'm a go. Google is a no go. Boss had a Samsung Galaxy (S3?) on BG and he said I was welcome to take a look. I can't seem to bring the number up with the *#*#4636*#*# (nor reverse pattern at the end).
