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Unfortunately, com.android.phone has stopped

31st May 2014, 04:15 PM   |  #1  
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Hello Everyone!

I have a HTC One with ARHD 71.1. After upgrading my firmware, the message "Unfortunately, com.android.phone has stopped" appears at random times, and i have to reenter my PIN Code. I cant find a solution so far, tried arhd53 and other firmwares as well. any suggestions ?
Also, how can i now which firm i should install for ARHD71 ? In the ARHD71.1 thread, it says "Official HTC 5.11.401.10 base with Android 4.4.2 + HTC Sense 6.0" does this mean that i should install 5.11.401.10 for this ROM ?
I've already checked the forums for a solution, i tried a few, like manually flashing boot.img and factory resetting, and all these combinations, but none helped.

Thank you in advance!

The phone: (i use twrp 2.6.3.4)
C:\fastboot>fastboot getvar all
(bootloader) version: 0.5
(bootloader) version-bootloader: 1.56.0000
(bootloader) version-baseband: 4A.25.3263.21
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 4.19.401.11
(bootloader) version-misc: PVT SHIP S-OFF
(bootloader) serialno: SH35BW904104
(bootloader) imei: 354436056508029
(bootloader) meid: 00000000000000
(bootloader) product: m7_ul
(bootloader) platform: HBOOT-8064
(bootloader) modelid: PN0710000
(bootloader) cidnum: 11111111
(bootloader) battery-status: good
(bootloader) battery-voltage: 3873mV
(bootloader) partition-layout: Generic
(bootloader) security: off
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: dirty-4dab9d12
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
all: Done!
Last edited by dzacball; 31st May 2014 at 04:20 PM. Reason: typos
31st May 2014, 04:44 PM   |  #2  
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You can first try with the 5.11 base radio (baseband), which is 4T.27 something. Other than that, full wipe and reflash ROM from scratch.
31st May 2014, 04:48 PM   |  #3  
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Quote:
Originally Posted by davebugyi

You can first try with the 5.11 base radio (baseband), which is 4T.27 something. Other than that, full wipe and reflash ROM from scratch.

so, you say its definitely a radio problem ? i have tried 5.11 base tadio, i have tried full wipe, i have tried rom reflash..
31st May 2014, 04:51 PM   |  #4  
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It can be others as well, try to ost a logcat when the phone apk crashes, hopefully somebody can find the root cause.

So you are now on 1.57 Hboot with latest radio and same issue?
31st May 2014, 05:59 PM   |  #5  
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Quote:
Originally Posted by davebugyi

It can be others as well, try to ost a logcat when the phone apk crashes, hopefully somebody can find the root cause.

So you are now on 1.57 Hboot with latest radio and same issue?

Yes!

Im trying to obtain info on logcat and post a log from the apk crash.
Thanks for your help.
My current settings:

C:\fastboot>fastboot getvar all
(bootloader) version: 0.5
(bootloader) version-bootloader: 1.57.0000
(bootloader) version-baseband: 4T.27.3218.14
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 5.11.1540.9
(bootloader) version-misc: PVT SHIP S-OFF
(bootloader) serialno: SH35BW904104
(bootloader) imei: 354436056508029
(bootloader) meid: 00000000000000
(bootloader) product: m7_ul
(bootloader) platform: HBOOT-8064
(bootloader) modelid: PN0710000
(bootloader) cidnum: 11111111
(bootloader) battery-status: good
(bootloader) battery-voltage: 3784mV
(bootloader) partition-layout: Generic
(bootloader) security: off
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: dirty-e47fb74b
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
all: Done!
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