Mozilla Ditches Google, Makes Yahoo Default Search Engine

Mozilla and Google have had a long-standing relationship of about 10 years. Google … more

Learn More About Linux with Linux Man Pages

Linux is quite a powerful and very configurable operating system. Thanks to some user-friendly … more

Detect, Avoid IMSI-Catcher Attacks with Android IMSI-Catcher Detector

Privacy is always an important topic, as well as a delicate one to … more

Materialized LeanDroid Fights Your Poor Battery Life

Battery life has always been one of the biggest problems facing most Android devices. … more

Welcome to XDA

Search to go directly to your device's forum

Register an account

Unlock full posting privileges

Ask a question

No registration required
Post Reply

[Q] Verizon store visit, advice needed. Unroot phone?

OP jhmn7

28th May 2014, 02:17 AM   |  #1  
OP Member
Thanks Meter: 9
 
43 posts
Join Date:Joined: Nov 2010
Hey all, just want some friendly advice.

My wireless charging stopped working (please don't make fun of me for this) and I considering going into Verizon to talk to a rep.

My phone is out of warranty, and rooted running cm11. I figure because I'm out of warranty, I probably won't get a new phone/refurb phone. But I'm considering trying, just might luck out, ya know?

My question is this, since I don't go to Verizon stores. Do they care about rooting/roms? I've read mixed reports, and don't want to go to the hassle of going back to stock, especially if I'm already SOL. And I have no idea how to get back to stock at this point. I've been running custom roms since I got the phone.

Thanks for the feedback!
28th May 2014, 05:39 AM   |  #2  
famouscollin's Avatar
Senior Member
Thanks Meter: 206
 
627 posts
Join Date:Joined: Jul 2012
More
Quote:
Originally Posted by jhmn7

Hey all, just want some friendly advice.

My wireless charging stopped working (please don't make fun of me for this) and I considering going into Verizon to talk to a rep.

My phone is out of warranty, and rooted running cm11. I figure because I'm out of warranty, I probably won't get a new phone/refurb phone. But I'm considering trying, just might luck out, ya know?

My question is this, since I don't go to Verizon stores. Do they care about rooting/roms? I've read mixed reports, and don't want to go to the hassle of going back to stock, especially if I'm already SOL. And I have no idea how to get back to stock at this point. I've been running custom roms since I got the phone.

Thanks for the feedback!

I would recommend making a backup
>flash a stock Rom that has reports of wireless charging working>check it if it still doesn't work. If it works I'd go thru trouble shooting in your Rom thread, If not I'd assume it's your hardware.(I'd make sure it's not your charger as well) And in that case return it to stock and return it to Verizon.

Sent from my HTC6435LVW using XDA Free mobile app
Last edited by famouscollin; 28th May 2014 at 05:41 AM.
28th May 2014, 05:07 PM   |  #3  
OP Member
Thanks Meter: 9
 
43 posts
Join Date:Joined: Nov 2010
Thanks for the feedback. I've tried both venom and cm11, so I guess I'll flash back to stock and make a trip to the store. Thanks again.
28th May 2014, 11:52 PM   |  #4  
d08speed3's Avatar
Senior Member
Thanks Meter: 326
 
2,006 posts
Join Date:Joined: Jul 2010
IMO Verizon associates are clueless. They can barely operate tablet they use to check you in the store. My speakerphone had blew out so I took my Rooted, unlocked, custom ROM phone in so they could see it. They didn't say anything. Worst case scenario they say your phone looks different... Just say its a icon pack theme you got off the play store. I've even taken my ladies phone to get looked at....they didn't notice anything. Hope you get your problem resolved!:thumbup:

HTC DNA
LG Optimus G
The Following User Says Thank You to d08speed3 For This Useful Post: [ View ]
29th May 2014, 04:25 PM   |  #5  
Senior Member
Thanks Meter: 4
 
105 posts
Join Date:Joined: May 2008
I would not walk into a VZW store with a rooted phone looking for a refurb. Even if the rep is clueless and replaces your phone with a refurb phone, the refurb facility that gets your old phone will know it is rooted and charge your account several hundreds of dollars for the refurb'd phone that you got in the store. Then it is up to you to prove that it wasn't and try to get your old phone back.

Best thing to do is to do a recovery backup on the existing phone, return to stock, get a replacement, root, s-off, and install recovery, and restore the backup.
30th May 2014, 03:12 AM   |  #6  
d08speed3's Avatar
Senior Member
Thanks Meter: 326
 
2,006 posts
Join Date:Joined: Jul 2010
Quote:
Originally Posted by barcodelinux

I would not walk into a VZW store with a rooted phone looking for a refurb. Even if the rep is clueless and replaces your phone with a refurb phone, the refurb facility that gets your old phone will know it is rooted and charge your account several hundreds of dollars for the refurb'd phone that you got in the store. Then it is up to you to prove that it wasn't and try to get your old phone back.

Best thing to do is to do a recovery backup on the existing phone, return to stock, get a replacement, root, s-off, and install recovery, and restore the backup.

When a phone is received by the refurb facility, the phone is checked for three things and if its Rooted/Unlocked isn't one of them. They simply check to see if the box that the device was sent in is damaged, if the phone has any physical damage, and if it powers on. I have friends that are/have been phone techs at Verizon and Sprint. All they do anyways is just reflash the phone. This is just my 2 cents and what I know. Now of you send a rooted/unlocked phone that has major damage you will be charged.... Not for root/unlocked reasons.



HTC DNA
LG Optimus G
Last edited by d08speed3; 30th May 2014 at 03:15 AM.
The Following 2 Users Say Thank You to d08speed3 For This Useful Post: [ View ]
31st May 2014, 09:06 PM   |  #7  
OP Member
Thanks Meter: 9
 
43 posts
Join Date:Joined: Nov 2010
Quote:
Originally Posted by d08speed3

When a phone is received by the refurb facility, the phone is checked for three things and if its Rooted/Unlocked isn't one of them. They simply check to see if the box that the device was sent in is damaged, if the phone has any physical damage, and if it powers on. I have friends that are/have been phone techs at Verizon and Sprint. All they do anyways is just reflash the phone. This is just my 2 cents and what I know. Now of you send a rooted/unlocked phone that has major damage you will be charged.... Not for root/unlocked reasons.



HTC DNA
LG Optimus G

Thanks for the advice. Love your speed3. I used to have a 2007, right when it came out. Awesome car
31st May 2014, 09:58 PM   |  #8  
d08speed3's Avatar
Senior Member
Thanks Meter: 326
 
2,006 posts
Join Date:Joined: Jul 2010
Quote:
Originally Posted by jhmn7

Thanks for the advice. Love your speed3. I used to have a 2007, right when it came out. Awesome car

Haha Thanks man. It's my baby. Fully bolted tuned on e85! Its a beast!

HTC DNA
LG Optimus G

Post Reply Subscribe to Thread
Previous Thread Next Thread
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes