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Join Date: Jan 2011
Location: Bakersfield, California
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Originally Posted by ghost1267
Hi all,i have a problem with my note 3 recently. When i press the power button to wake up the device(to unlock the screen, device is already opened), display does not opening about 1 or 5 minutes(sometimes icreases for each button pressing) but i can see the back lights of the back key and the menu key. During this issue device starts overheating. I have the device about 6 mounths and before 5 mounths there is no issue like that. Device has stock rom and not rooted. Do you know anything about this and do you know the solution?
Most likely it's a misbehaving app that you got from the playstore causing the problem.
Best solution would be to backup your apps first then go into settings and perform a
"Factory Data Reset".
If your phone is stock and un-rooted as you say it is, a factory data reset will put the
phone in the same state as it was when you first purchased it.
Any user apps which you may have downloaded/installed will be wiped out giving you
a fresh new start.
Have a great day, enjoy!
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