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[Q] Gear Fit constantly disconnecting/reconnecting from AT&T S4

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Wolfman099
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Default [Q] Gear Fit constantly disconnecting/reconnecting from AT&T S4

I have a stock AT&T S4. It is running 4.4.2. I picked up the Gear Fit yesterday and it took an entire day to get the Gear Fit manager to finally recognize the device. Bluetooth picked up the device no problem and the pair was successful, but the Fit Manager would not proceed. I was running the latest version (from 4/25/14).

After about 100 attempts (literally), it finally recognized the device and updated the firmware. That seemed to help and I was able to perform the initial configuration. Now the device constantly disconnects. I can only get it to stay connected for about 5 minutes. This is after multiple device and Fit reboots.

As of this morning, I have tried about 20 times and it hasn't connected once. This is VERY frustrating. Samsung really needs to get their act together here. I was super excited when this came out, but if things don't improve I will be forced to return it.

Has anyone else experienced this? Any tips to get this thing working?
 
skraam
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I would advice you to try and connect it to other device and see if that helps, maybe there is something wrong with your S4 and not Fit.

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Wolfman099
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Originally Posted by skraam View Post
I would advice you to try and connect it to other device and see if that helps, maybe there is something wrong with your S4 and not Fit.

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I purchased it at Best Buy. Maybe i'll stop up their later to see if I can test on one of their display units.
 
Wolfman099
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I purchased it at Best Buy. Maybe i'll stop up their later to see if I can test on one of their display units.
I exchanged it at Best Buy and the new one has been working flawlessly (so far).
 
admisi
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IT doesn't play well at all with other bluetooth devices trying to connect at the same time - this may be the problem. Everytime I get into my car, there is a tremendous battle between my handsfree and the gear fit, lol, each one keeps disconnecting and reconnecting, fighting for supremacy!
 
StolenVW
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Quote:
Originally Posted by admisi View Post
IT doesn't play well at all with other bluetooth devices trying to connect at the same time - this may be the problem. Everytime I get into my car, there is a tremendous battle between my handsfree and the gear fit, lol, each one keeps disconnecting and reconnecting, fighting for supremacy!
I have no problem with mine disconnecting when I get in the car and the car connects to the phone, both stay connected

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admisi
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Luck you, mine fight with each other ever since I updated to the latest Gear Fit Manager!

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mberdych
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(Last edited by mberdych; 17th May 2014 at 04:41 PM.) Reason: typos
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Luck you, mine fight with each other ever since I updated to the latest Gear Fit Manager!

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I have the same. If I start the car with Gear Fit off, let the bluetooth car kit connect and then connect Gear fit, everything is fine. But if I try to connect car kit with Gear Fit connected, car kit is simply go into infinite loop connecting/disconnecting. I am pretty sure it was working at least once without issue in the past, so it might be related to update of Gear fit management application. Hopefully Samsung will fix it.
 
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I bought a Gear Fit from Best Buy as well, and it did the same: connected with bluetooth no problem, but would not connect in the gear fit manager. I messed with it for about 2 hours and finally gave up and returned it back to Best Buy.

S4 stock rooted 4.4.2

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