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[Q] Samsung Galaxy S4 Active SGH-i537

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KiRin1
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Question [Q] Samsung Galaxy S4 Active SGH-i537

Hi guys,
I was wondering if anyone out there can help me? I have been trying to get this this Samsung Galaxy S4 Active Sgh-I537 to work on Verizon. It is right now with At&t. I was told by at&t that the phone is unlocked already. Actually according to at&t the S4's and up come unlocked. I keep getting the Sim Network Error. I was told by at&t that that means my sim is locked through Verizon. Anyone hear of that? I am not under contract and have not been for at least a year and this phone is not under contract either. Not sure if that is true. I paid to have this phone unlocked and the site told me they cannot generate a code for this phone and refunded me my money back. I want to get this phone working on Verizon due to the fact that I have the unlimited plan an cannot upgrade without paying high dollars for a phone. I bought this phone with the understanding that it will work with Verizon. Can anyone help me or give me suggestions on what to do? I have had this phone now for about a week and about ready to sell it on eBay if I cannot get it working. PLEASE any help would be greatly appreciated.
 
Devo7v
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Quote:
Originally Posted by KiRin1 View Post
Hi guys,
I was wondering if anyone out there can help me? I have been trying to get this this Samsung Galaxy S4 Active Sgh-I537 to work on Verizon. It is right now with At&t. I was told by at&t that the phone is unlocked already. Actually according to at&t the S4's and up come unlocked. I keep getting the Sim Network Error. I was told by at&t that that means my sim is locked through Verizon. Anyone hear of that? I am not under contract and have not been for at least a year and this phone is not under contract either. Not sure if that is true. I paid to have this phone unlocked and the site told me they cannot generate a code for this phone and refunded me my money back. I want to get this phone working on Verizon due to the fact that I have the unlimited plan an cannot upgrade without paying high dollars for a phone. I bought this phone with the understanding that it will work with Verizon. Can anyone help me or give me suggestions on what to do? I have had this phone now for about a week and about ready to sell it on eBay if I cannot get it working. PLEASE any help would be greatly appreciated.
The i537 won't work on Verizon. Verizon is a CDMA network and this is a GSM phone. This phone will work on nearly any other network in the world except Verizon or Sprint.
 
SanFrancisco
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(Last edited by SanFrancisco; 3rd June 2014 at 05:49 AM.)
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Originally Posted by KiRin1 View Post
I have been trying to get this this Samsung Galaxy S4 Active Sgh-I537 to work on Verizon. It is right now with At&t.

I was told by at&t that the phone is unlocked already.

I was told by at&t that means my sim is locked through Verizon.

Anyone hear of that?

I want to get this phone working on Verizon due to the fact that I have the unlimited plan an cannot upgrade without paying high dollars for a phone.

I bought this phone with the understanding that it will work with Verizon.

Can anyone help me or give me suggestions on what to do? I have had this phone now for about a week and about ready to sell it on eBay if I cannot get it working. PLEASE any help would be greatly appreciated.
Bottom line first, like the other member said, your phone is GSM based. It is IMPOSSIBLE for your GSM phone to work with Verizon because Verizon (and Sprint) use CDMA technology. (And vice versa, Verizon and Sprint phones will not work with AT&T or T-Mobile (also a GSM carrier).

Not sure HOW you bought the phone, but if someone told you that the AT&T phone would work with Verizon, they told you wrong.

You have a few options:

- You can sell the phone on eBay to someone who wants a GSM phone (if it is truly unlocked that adds value to the phone. But before advertising it as unlocked make sure it is). And use those proceeds to buy a CDMA Verizon SGS4 phone.

- You can keep the phone and switch to a GSM prepaid carrier. Straight Talk is what I use. And I am using an AT&T branded Samsung Galaxy S4 AT&T Active SGH-i537. (Because I have a Straight Talk AT&T SIM card.) With Straight Talk for $45 monthly I get unlimited talk, text, and 3GB of true 4G LTE service. That's hard to beat, IMO.

Bonus Tip: Next time, notice the difference between phones. The letters that matter are "GSM" or "CDMA." If you see a phone branded AT&T ot T-Mobile, those are GSM phones. If you see a phone branded Verizon or Sprint, those are CDMA phones. Rely on that rather than what someone tells you.

Good luck.

P.S. The carriers kind of told you right. Your phone is a GSM device, but your SIM is CDMA. The easy fix, if you are not under contract with Verizon is to get a GSM SIM, such as through Straight Talk.

If you are under contract with Verizon consider switching to Straight Talk and paying the ETF penalty. This is because the savings with Straight Talk (e.g., $70 monthly off your bill) quickly pays the ETF penalty.

Pencil out the cost of your Verizon unlimited plan. Is it worth the price you are paying, over that which you would pay with a carrier like Straight Talk? If it is, then simply get a CDMA phone. Easiest way is to get an S4 that says "Verizon" on the battery cover.

---------- Post added at 09:54 PM ---------- Previous post was at 09:41 PM ----------

It should have taken a carrier 15 seconds ito tell you in plain English that you were using the incorrect phone.

If I was an AT&T CSR I would have had you flip the phone over and tell me what it says or what graphic it had on the battery cover. I believe Verizon phones say "VERIZON"

On hearing that I would have then tried to sell you an AT&T account.

Whoever sold you the phone (eBay purchase) and the carriers left you floundering on the dock like a fish out of water.
We create our own pressure by yapping about our goals, dreams, and self-imposed expectations. So STFU until AFTER you attain them.
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