No, but I am a dealer. Make sure you are selecting the APN after you put it in too. Actually you should probably call them, you used to be able to just put in a single APN, but the last time I had to put in two different ones, which makes absolutely no sense since you can only be using one of them. If this doesn't work, give them a call...
Make sure you hit menu - save, then select that APN. Do not put any other settings in or change anything else.
Thank you.. I had those ones in already. I have both the apn set of settings in. I think its something on their end. Every time I call they say they'll call back in 24 hrs and blame it on my phone lol but I was having this same issue on my galaxy note 3. So idk just waitin on a fix I guess.
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