Post Reply

HTC Letter fell out

OP NoFanboy

3rd June 2014, 06:55 AM   |  #1  
NoFanboy's Avatar
OP Senior Member
I should go outside...
Thanks Meter: 54
 
305 posts
Join Date:Joined: Oct 2013
Today the glue filled into the C that is engraved in the back of the phone came out. I'm kinda an HTC fanboy so this left me pretty upset.... My camera lens is also really scratched up. Has anyone dealt with this issue and how was it handled?
3rd June 2014, 08:00 AM   |  #2  
mlin's Avatar
Senior Member
Thanks Meter: 1,072
 
4,238 posts
Join Date:Joined: Dec 2007
More
Quote:
Originally Posted by NoFanboy

Today the glue filled into the C that is engraved in the back of the phone came out. I'm kinda an HTC fanboy so this left me pretty upset.... My camera lens is also really scratched up. Has anyone dealt with this issue and how was it handled?

Someone else mentioned this happening. HTC offered to fix the phone which meant the owner would be without the device for ~10 days. You may look into seeing if VZW will swap it out.
3rd June 2014, 10:01 AM   |  #3  
Senior Member
Thanks Meter: 94
 
266 posts
Join Date:Joined: Sep 2012
More
Quote:
Originally Posted by NoFanboy

Today the glue filled into the C that is engraved in the back of the phone came out. I'm kinda an HTC fanboy so this left me pretty upset.... My camera lens is also really scratched up. Has anyone dealt with this issue and how was it handled?

Yes the post title was "HTC is a joke" I believe. discussion surrounded the rma process.
4th June 2014, 05:34 AM   |  #4  
NoFanboy's Avatar
OP Senior Member
I should go outside...
Thanks Meter: 54
 
305 posts
Join Date:Joined: Oct 2013
4th June 2014, 09:04 AM   |  #5  
RikRong's Avatar
Senior Member
Thanks Meter: 513
 
1,413 posts
Join Date:Joined: Feb 2013
More
Quote:
Originally Posted by NoFanboy

Today the glue filled into the C that is engraved in the back of the phone came out. I'm kinda an HTC fanboy so this left me pretty upset.... My camera lens is also really scratched up. Has anyone dealt with this issue and how was it handled?

Slickwraps sells lens protectors, but that's probably a moot point since it's already scratched. However, buying some protection might help prevent further damage.
Post Reply Subscribe to Thread
Previous Thread Next Thread
Thread Tools
Display Modes