Originally Posted by trapper66
Now,I have problem like this
I can't my phone unlock,I tried this way (motorola offical bootlader way) the and I saw message like this,your phone cannot be unlock
is it normal ?
you cannot unlock the XT926 with the official unlocker from Motorola unless it's the dev edition. Only the XT925 can be unlocked via the Motorola unlocker (at least for the RAZR HD phones).
But, you are already on Kit Kat. You even quoted where I said if you are apply an OTA greater than 9.16.9 version, you CANNOT unlock your bootloader ever. Once you do that on an XT926, you've patched the exploit that allowed unlocking the bootloader and nothing will ever put it back because it's in a protected area that you cannot flash back to a previous version to put the exploit back in.
Sorry, once you took the KitKat upgrade, you've lost any chance of unlocking the bootloader. Don't even try to flash back to a previous version. You'll brick your device. This has been stated over and over and over again since the KitKat ota has been released.