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[Q] what happened if I trip KNOX??!

28th May 2014, 05:12 AM |#1  
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I have always purchased my phones on Craigslist before (s4, s3,)..so I never had to worry about tripping knox since I didn't have a warranty to begin with. I just purchased a new S5 for Sprint with a contract, I know that if I root it, it will trip knox. Does this mean that if I want to return phone within 14 days I cannot? Or what about with sprint insurance, does it cover if knox is on?? Or does it only affect whether Samsung will service it or not?? I bought the phone at Best Buy.
 
 
28th May 2014, 08:43 AM |#2  
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If you take the phone in for repair because something isn't acting right and they see that Knox has been tripped they'll void your warranty.
30th May 2014, 01:55 AM |#3  
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Quote:
Originally Posted by AdRock02gt

If you take the phone in for repair because something isn't acting right and they see that Knox has been tripped they'll void your warranty.

Your insurance should cover anything that happens to it, including bricking it with a tripped Knox. @AdRock02gt is right that it'll void your warranty and if the representative is savvy he'll check to make sure Knox is not tripped. If it is then you can't return within the 14 days nor send it to Samsung for repair.

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5th June 2014, 08:43 PM |#4  
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Quote:
Originally Posted by jdsingle76

Your insurance should cover anything that happens to it, including bricking it with a tripped Knox. @AdRock02gt is right that it'll void your warranty and if the representative is savvy he'll check to make sure Knox is not tripped. If it is then you can't return within the 14 days nor send it to Samsung for repair.

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so you recommend me getting the $11 TEP from sprint?? it will cover it even if I trip knox, I have 3 days to decide..
5th June 2014, 10:55 PM |#5  
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Quote:
Originally Posted by euklid

so you recommend me getting the $11 TEP from sprint?? it will cover it even if I trip knox, I have 3 days to decide..

Just my opinion but I wouldn't. If you want insurance check out SquareTrade.
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6th June 2014, 12:47 AM |#6  
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Quote:
Originally Posted by CCallahan

Just my opinion but I wouldn't. If you want insurance check out SquareTrade.

+1 for SquareTrade

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