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Unable to update Profile & PRL

5th June 2014, 01:18 PM   |  #1  
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I'm on stock rooted with Captains TWRP. I'm also S-Off. I didn't try to update PRL/PROFILE before I rooted so I don't know if that's related. My wife's Note 2 has no problem updating her profile and prl so it's not network or location related.

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5th June 2014, 03:21 PM   |  #2  
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Someone must have a clue or be experiencing the same thing?

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5th June 2014, 04:14 PM   |  #3  
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Just got off the phone with Sprint . They had me do a few nonesense dialer codes but it didn't work. They are advising me that I should try another location and if that doesn't work I have to take it to a Sprint store. Really don't want to have to do that.

Hope someone knows a trick.

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5th June 2014, 06:32 PM   |  #4  
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Probably related to the issues many M8 users (and myself) have been having with Spark/LTE. If you switch to CDMA only, make sure domestic data is unchecked, and reset the phone, are you still unable to?
6th June 2014, 05:40 AM   |  #5  
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Try a ##72786# or ##786# reset and a hands free activation. Then try to update them again.

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