Attend XDA's Second Annual Developer Conference, XDA:DevCon 2014!
5,812,209 Members 36,859 Now Online
XDA Developers Android and Mobile Development Forum

[Q] Fingerprint doesn't recognise my fingerprint and forgot my password..

Tip us?
 
Hellscythe
Old
(Last edited by Hellscythe; 5th June 2014 at 11:02 AM.)
#1  
Hellscythe's Avatar
Senior Member - OP
Thanks Meter 462
Posts: 1,766
Join Date: Sep 2012
Location: straya kienttt
Default [Q] Fingerprint doesn't recognise my fingerprint and forgot my password..

Long story short...i setup a fingerprint a few weeks back, didnt use it for a while and now I want to delete it.
Except now my phone refuses to recognise my fingerprint no matter which way i swipe it...
on top of that i'm retarded and forgot the alternate password too.

Is factory resetting the only way?

EDIT: Fingerprint is not set as my passcode, I just have it registered. My passcode is a separate PIN code.
Previous devices:

HTC Incredible S S710e (Eventually stopped turning on)

Nexus 7 2012 (Half the screen stopped responding to touch after leaving it for 2 months, also has weird marks on bezel, no idea from where)

Sony Xperia Z C6603 (Passed it down to family member, I actually hated this device)

Current devices:

Samsung Galaxy S5 SM-G900I
 
z89x23
Old
#2  
z89x23's Avatar
Member
Thanks Meter 6
Posts: 51
Join Date: Dec 2012
Location: Limassol
Quote:
Originally Posted by Hellscythe View Post
Long story short...i setup a fingerprint a few weeks back, didnt use it for a while and now I want to delete it.
Except now my phone refuses to recognise my fingerprint no matter which way i swipe it...
on top of that i'm retarded and forgot the alternate password too.

Is factory resetting the only way?
hi if you swipe your finger many times unsuccessful it gives you an other option..

unlock via Google.. use your Google account to unlock..

i hope this helps
 
Hellscythe
Old
#3  
Hellscythe's Avatar
Senior Member - OP
Thanks Meter 462
Posts: 1,766
Join Date: Sep 2012
Location: straya kienttt
Quote:
Originally Posted by z89x23 View Post
hi if you swipe your finger many times unsuccessful it gives you an other option..

unlock via Google.. use your Google account to unlock..

i hope this helps
Oh thanks, I don't mean I can't get into my phone.
I have a separate PIN code set as my passcode and I have a fingerprint that is registered that I want to delete, but to delete the fingerprint I need the alternate password, which i have forgotten lol. When I swipe it many times and it fails, it just asks me for the alternate password.
Previous devices:

HTC Incredible S S710e (Eventually stopped turning on)

Nexus 7 2012 (Half the screen stopped responding to touch after leaving it for 2 months, also has weird marks on bezel, no idea from where)

Sony Xperia Z C6603 (Passed it down to family member, I actually hated this device)

Current devices:

Samsung Galaxy S5 SM-G900I
 
AndroidInsanity
Old
#4  
AndroidInsanity's Avatar
Senior Member
Thanks Meter 272
Posts: 1,258
Join Date: Jan 2012
Location: Huddersfield

 
DONATE TO ME
Quote:
Originally Posted by Hellscythe View Post
Oh thanks, I don't mean I can't get into my phone.
I have a separate PIN code set as my passcode and I have a fingerprint that is registered that I want to delete, but to delete the fingerprint I need the alternate password, which i have forgotten lol. When I swipe it many times and it fails, it just asks me for the alternate password.
Only way I can think of is if you have a custom recovery installed enter it and factory reset or something.

Sent from my SM-G900F using XDA Premium 4 mobile app


Top reliable phones I have had: HTC One. LG G2, Nexus 4, Note 2, Nokia 5800, Motorola RAZR V3X, Motorola RAZR i, Nexus 5 Had many more, but these devices were the best IMO.

Current Phone: HTC One M8

Press THANKS if i helped you, it's nice knowing when you have helped somebody out
The Following User Says Thank You to AndroidInsanity For This Useful Post: [ Click to Expand ]
 
z89x23
Old
(Last edited by z89x23; 6th June 2014 at 07:17 AM.) Reason: update
#5  
z89x23's Avatar
Member
Thanks Meter 6
Posts: 51
Join Date: Dec 2012
Location: Limassol
Quote:
Originally Posted by Hellscythe View Post
Oh thanks, I don't mean I can't get into my phone.
I have a separate PIN code set as my passcode and I have a fingerprint that is registered that I want to delete, but to delete the fingerprint I need the alternate password, which i have forgotten lol. When I swipe it many times and it fails, it just asks me for the alternate password.
Oh i see what you mean now..

for now all i can think of is factory reset.. will try to find out..

Thanx

Update: I found this. But i dont know if this also removes the alternative password.. i just located my phone but i cant check anything else
cause im at work.. need my phone..

go online to android device manager log in with your google log in wait till it locates your phone u then click to lock your device it asks you for a new password. It over rides whatever password or lock feature u have on it. Then you get phone type the new password and boom problem solved.

https://www.google.com/android/devicemanager
The Following User Says Thank You to z89x23 For This Useful Post: [ Click to Expand ]
Tags
fingerprint, galaxy s5, scanner
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes