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[Q] Fingerprint doesn't recognise my fingerprint and forgot my password..

OP Hellscythe

5th June 2014, 10:12 AM   |  #1  
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Long story short...i setup a fingerprint a few weeks back, didnt use it for a while and now I want to delete it.
Except now my phone refuses to recognise my fingerprint no matter which way i swipe it...
on top of that i'm retarded and forgot the alternate password too.

Is factory resetting the only way?

EDIT: Fingerprint is not set as my passcode, I just have it registered. My passcode is a separate PIN code.
Last edited by Hellscythe; 5th June 2014 at 11:02 AM.
5th June 2014, 10:59 AM   |  #2  
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Quote:
Originally Posted by Hellscythe

Long story short...i setup a fingerprint a few weeks back, didnt use it for a while and now I want to delete it.
Except now my phone refuses to recognise my fingerprint no matter which way i swipe it...
on top of that i'm retarded and forgot the alternate password too.

Is factory resetting the only way?

hi if you swipe your finger many times unsuccessful it gives you an other option..

unlock via Google.. use your Google account to unlock..

i hope this helps
5th June 2014, 11:02 AM   |  #3  
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Quote:
Originally Posted by z89x23

hi if you swipe your finger many times unsuccessful it gives you an other option..

unlock via Google.. use your Google account to unlock..

i hope this helps

Oh thanks, I don't mean I can't get into my phone.
I have a separate PIN code set as my passcode and I have a fingerprint that is registered that I want to delete, but to delete the fingerprint I need the alternate password, which i have forgotten lol. When I swipe it many times and it fails, it just asks me for the alternate password.
5th June 2014, 12:57 PM   |  #4  
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Quote:
Originally Posted by Hellscythe

Oh thanks, I don't mean I can't get into my phone.
I have a separate PIN code set as my passcode and I have a fingerprint that is registered that I want to delete, but to delete the fingerprint I need the alternate password, which i have forgotten lol. When I swipe it many times and it fails, it just asks me for the alternate password.

Only way I can think of is if you have a custom recovery installed enter it and factory reset or something.

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6th June 2014, 06:49 AM   |  #5  
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Quote:
Originally Posted by Hellscythe

Oh thanks, I don't mean I can't get into my phone.
I have a separate PIN code set as my passcode and I have a fingerprint that is registered that I want to delete, but to delete the fingerprint I need the alternate password, which i have forgotten lol. When I swipe it many times and it fails, it just asks me for the alternate password.

Oh i see what you mean now..

for now all i can think of is factory reset.. will try to find out..

Thanx

Update: I found this. But i dont know if this also removes the alternative password.. i just located my phone but i cant check anything else
cause im at work.. need my phone..

go online to android device manager log in with your google log in wait till it locates your phone u then click to lock your device it asks you for a new password. It over rides whatever password or lock feature u have on it. Then you get phone type the new password and boom problem solved.

https://www.google.com/android/devicemanager
Last edited by z89x23; 6th June 2014 at 07:17 AM. Reason: update
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