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[Q] [Bug] Distorted thumbnails (possibly with upgrade)

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Join Date: Oct 2013
Location: Noida
Question [Q] [Bug] Distorted thumbnails (possibly with upgrade)


I recently purchased Xperia ZR, and it came with stock Android 4.1.2.
It notified me of updates sequentially to 4.2.2, 4.3 and then 4.4.2.

I installed all the system updates as well as the updates for Album, Walkman, etc.

Only after all the updates did I notice that the thumbnails in Album, Contacts or the contact pictures on notifications are distorted.
But this is completely random, one image might be distorted at a time, but appear clear other times. I have not seen this issue with full images, but due to the randomness I cannot be sure.

Since I didn't spend much time on the phone prior to updates, I'm unsure when this problem was introduced or if it was there since the beginning.

I have attached snapshots showing the issue in Album and in Contacts.

Please suggest what to do.
Attached Thumbnails
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Junior Member - OP
Thanks Meter 0
Posts: 9
Join Date: Oct 2013
Location: Noida
I downgraded to 4.3 and still see the same issue
Also, its not just thumbnails but sometimes the wallpaper becomes distorted as well.

I don't understand how it could be a hardware issue, as only a particular image is distorted and the rest remains same. Also, only specific images are distorted.

I do not have manufacturer warranty, so I'm avoiding taking it to the dealer as it would take weeks before I get the phone back.

Somebody please suggest what could be the reason and/or solution for this.

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