Make Your Own Heat Sink for the LG Optimus 4X HD

Its not a rare occurrence that performing a resource heavy task on your Android device (e.g. … more

Learn How to Create an Old School Dialer

XDA is not only a great source for custom ROMs, kernels, and various modifications for numerous … more

USB Desktop Charger Roundup – XDA TV

Sometimes you learn one way to do something, and that’s the way you do it forever. You never … more

Samsung Galaxy Grand Duos Receives Early CM12 Port

Samsung Galaxy Grand is a dual-SIM phone with a 5 screen that was announced two years ago. … more

Welcome to XDA

Search to go directly to your device's forum

Register an account

Unlock full posting privileges

Ask a question

No registration required
Post Reply

[Q] Verizon S5 will not connect to the internet

OP pinecone81

7th June 2014, 04:46 AM   |  #1  
OP Junior Member
Thanks Meter: 0
 
9 posts
Join Date:Joined: Nov 2013
My wife's brand new S5 just stopped connecting to the internet. Mobile data and wifi are on and were working with no problem the day before yesterday. But now they have seemed to stop working. She has done a soft reset and forgotten our home network. She tells me that she cannot download anything from txt messages, surf the internet or even play her game that requires access to the internet. She is already frustrated after having to change from a Iphone 4s, so this is not helping any. Any help would be greatly appreciated.
7th June 2014, 04:54 AM   |  #2  
aooga's Avatar
Senior Member
Flag California
Thanks Meter: 931
 
3,139 posts
Join Date:Joined: Feb 2011
More
Quote:
Originally Posted by pinecone81

My wife's brand new S5 just stopped connecting to the internet. Mobile data and wifi are on and were working with no problem the day before yesterday. But now they have seemed to stop working. She has done a soft reset and forgotten our home network. She tells me that she cannot download anything from txt messages, surf the internet or even play her game that requires access to the internet. She is already frustrated after having to change from a Iphone 4s, so this is not helping any. Any help would be greatly appreciated.

Do a factory reset. If after that the wifi and data still don't work, it might be time for a replacement. iPhones are defective too, just her luck that she gets the defective S5.
The Following User Says Thank You to aooga For This Useful Post: [ View ]
7th June 2014, 05:14 AM   |  #3  
OP Junior Member
Thanks Meter: 0
 
9 posts
Join Date:Joined: Nov 2013
Quote:
Originally Posted by aooga

Do a factory reset. If after that the wifi and data still don't work, it might be time for a replacement. iPhones are defective too, just her luck that she gets the defective S5.

Ok. Is there a all encompassing backup for these phones, like itunes was for the iphone? Something computer based and not just cloud based?

Thank you Aooga.
7th June 2014, 05:16 AM   |  #4  
aooga's Avatar
Senior Member
Flag California
Thanks Meter: 931
 
3,139 posts
Join Date:Joined: Feb 2011
More
Quote:
Originally Posted by pinecone81

Ok. Is there a all encompassing backup for these phones, like itunes was for the iphone? Something computer based and not just cloud based?

Thank you Aooga.

Try Kies. You can get it from samsung's site, but nothing compares to the iPhone backup.
The Following User Says Thank You to aooga For This Useful Post: [ View ]
7th June 2014, 05:19 AM   |  #5  
OP Junior Member
Thanks Meter: 0
 
9 posts
Join Date:Joined: Nov 2013
Quote:
Originally Posted by aooga

Try Kies. You can get it from samsung's site, but nothing compares to the iPhone backup.

I will give it a try in a few days once I get home. Thanks again.

I will update after the reset.
7th June 2014, 05:32 AM   |  #6  
aooga's Avatar
Senior Member
Flag California
Thanks Meter: 931
 
3,139 posts
Join Date:Joined: Feb 2011
More
Quote:
Originally Posted by pinecone81

I will give it a try in a few days once I get home. Thanks again.

I will update after the reset.

No problem.
Post Reply Subscribe to Thread
Previous Thread Next Thread
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes