She has no TEP aka insurance so she's dead in the water if I don't help her..
She came into the store with a RED M7 that won't boot past the HTC One screen. I've tried to factory reset but no go.. I downloaded a RUU from the development section but it errors out on me. I doubt she even knows how to root and un lock device. So any help since I don't really work on this device would be cool.. if not then at least I tried and thank you!
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