Originally Posted by dincdoes.me
I'm a repair technician that's wants to help a mother in need. Who can help me, help her?
She has no TEP aka insurance so she's dead in the water if I don't help her..
She came into the store with a RED M7 that won't boot past the HTC One screen. I've tried to factory reset but no go.. I downloaded a RUU from the development section but it errors out on me. I doubt she even knows how to root and un lock device. So any help since I don't really work on this device would be cool.. if not then at least I tried and thank you!
Sent from my 831C using Tapatalk
If u have access to the hboot the device can most likely be saved. Access the hboot and post the information from the top of the device that would probably help us out abit. While we are no experts, the people around here seem to know abit more then the average folk so it's nice to see a repair technician amongst us.
RUU must be run with a locked/relocked bootloader unless the device is s-off also note not all RUUs will work if the hboot has is not on the version previous to the RUU version at least, being on a version passed it does not affect it and will give u the ok. If not s-off its impossible to go to a previous software version meaning if she's on a update with no available RUU then running a older RUU will failed 100% of the time.
Sent from my HTCONE using Tapatalk