I have the US Samsung Galaxy Note 8 GT-N5110 and last night I downloaded and installed the latest kitkat firmware. After I unlock the phone (I have full encryption on), it just goes to a black screen. I tried to load from the cache (in recovery mode cache/fota/update.zip), but after it does the same thing. Practically everything on the device is stored in the cloud, except for a few files from the S Note that did not sync in the last 2 weeks. Is there any way to recover the files?
I tried connecting it to kies, but it doesn't find it. If I try to manually enter the device information it gives me only the option to do a factory reset and then it will update it to the latest firmware.
I read somewhere, but I can't seem to find it now, that if I were to download CM that they have some tool to backup and then I can somehow use that to recover my files. Is this true in my case since I have full encryption. I just wish that after I enter the password I could just connect through adb and get the files. Any help would be greatly appreciated.
I don't know what else to do. The file is downloading right now, so I'll wait and try that. As a last resort Im going to do a factory reset. I'd like to avoid that, but the files are for a class (notes and audio). Sadly I did not ensure that they were backed up. I also have usb debug off so I'm unable to use adb to grab the files I need.
If there's any other ideas on retrieving the data, I'm all eyes to read your recommendations. Thanks