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Z2 problems

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Senior Member - OP
Thanks Meter 49
Posts: 696
Join Date: Apr 2013
Default Z2 problems

My partner has had her z2 for a couple weeks. And she has always had iPhones and me mainly androids. But she has found it hard to use at times. For some reason 3 or 4 times a day over past week it has crashed and not responded. And also turns it's self off. And while in walkman app could not select songs only way I managed to get it to work was uninstall all updates then the songs were clickable. Then upgraded again and it still worked. Any one else had similar problems? Thanks

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Thanks Meter 11
Posts: 75
Join Date: Nov 2012
Location: Edmonton
You shouldn't be having these issues. In my experience the phone is very stable.

The only time it resets on me is when I pull the SIM card. I'm not sure why it does that because it's not necessary.... But anyway

Try doing a factory reset and all that. If there are still issues call Sony support and get the device replaced, or just do a 30 return/exchange.

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Envious_Data's Avatar
Senior Member
Thanks Meter 738
Posts: 1,818
Join Date: Oct 2012
Location: Imagination
Yes i had these exact issues with a defective unit, it seems that replacing the device fixed it alltogether

Take note reflashing my firmware didnt fix my problem, if it doesnt fix yours then get a replacement

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Sony Xperia Z2 <-(id like my phone back pls its been 1 month XD)

Envi-Rom Z2/S
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