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[Q] Touch issues even though i have the latest FW?

6th June 2014, 12:17 PM |#11  
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Quote:
Originally Posted by james_lpool

what's annoying me is that Sony wont seem to admit that there is an issue, i was talking on their live chat to support and they said that's the first time anyone's mentioned that and isn't on any list of any known issues

HAHA ! Exactly the same in Germany. Even after talking about that issue with the SAME person three days in a row, I still was told the problem was totally unknown.

Later, I had a more private talk with one of the support guys. He revealed to me there was an order from Sony to tell callers exactly that.
 
 
6th June 2014, 02:33 PM |#12  
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Ah, as I thought.

This is abysmal behavior by Sony, period.
6th June 2014, 08:49 PM |#13  
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Also on the Sony support forum, none of the official support staff has replied to any of the topics about touch screen issues. It seems they are just completely burying their heads in the sand...
7th June 2014, 09:19 AM |#14  
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FW .402 didnt fix the touch screen issue. It is noticeably better than any FW from before.
11th June 2014, 05:49 AM |#15  
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Gosh, the touchscreen keep going back to home when i'm in a middle of fb conversatuion.
I was testing with chromecast +youtube: those swibe action to enlarge or fade out afe 99% imprecise...
Really wondering if I can return the item to amazon to fix this problem...
11th June 2014, 08:25 AM |#16  
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Quote:
Originally Posted by Diomorgan

Gosh, the touchscreen keep going back to home when i'm in a middle of fb conversatuion.
I was testing with chromecast +youtube: those swibe action to enlarge or fade out afe 99% imprecise...
Really wondering if I can return the item to amazon to fix this problem...

Are you sure you're not just accidentally touching the home button while typing? That happens to me from time to time, which is a downside of having the navigation buttons centered compared to having them in the corner like on pre-4.4 Android tablets. I actually think Google should add a setting to choose if the navigation buttons on tablets are in the left corner, centered, or in the right corner. Having them centered also makes it awkward to reach these buttons when holding the tablet with two hands.
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