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Not getting Ota for 4.4.2 and kies doesn't work (battery issue)

OP 4ringsa6

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11th June 2014, 07:06 PM   |  #1  
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This is my mom's phone and she is getting less than 2.5 hrs screen on time on the note3.

I'm with T-Mobile and currently the phone is on 4.3. The Android os is keeping her phone awake and now the battery life is worse than before. Now it's less than 2hrs SOT

So I thought I'd update it and it just says "software update is temporarily unavailabe. Try again later"

OK, no problem since I'm not using it with Verizon I figured I wouldn't get the update but it was worth a shot (since update is pushed thru Verizon and not samsung)

I tried to use kies 2.6 and it says use kies 3.0. With 3.0 it says device is not supported.

The phone is not recognizing it being plugged in as a USB there is no USB option in the notification bar that allows it to be toggled between mass storage and camera.

I'm using the v8 v9 USB from my nexus 4 and used my galaxy 4 USB (don't have the note 3 one) (just ordered one) could it be because I'm not using the new 3.0 USB?

Everything is stock not rooted

Sent from my LG-LS980 using Tapatalk
Last edited by 4ringsa6; 11th June 2014 at 07:09 PM.
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