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[Q] At&T Optimus Soft keys failed

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By dittualex, Member on 3rd June 2014, 03:45 AM
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Hello guys,

While I was using, all of a sudden, the soft keys and and the lowest area of the touch screen is not taking any responses. The touch screen works fine in other areas. I tried enabling navigation keys on screen which comes at the bottom end and hence that didn't work. .The screen is responsive above that. phone never fell down. It was well protected.

Tried resetting, didnt work. Same issue is there even when I open TWRP. The navigation keys on twrp also will not work

What do You guys think? Is the keys dead?

Kindly help
 
 
3rd June 2014, 04:57 AM |#2  
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Quote:
Originally Posted by dittualex

Hello guys,

While I was using, all of a sudden, the soft keys and and the lowest area of the touch screen is not taking any responses. The touch screen works fine in other areas. I tried enabling navigation keys on screen which comes at the bottom end and hence that didn't work. .The screen is responsive above that. phone never fell down. It was well protected.

Tried resetting, didnt work. Same issue is there even when I open TWRP. The navigation keys on twrp also will not work

What do You guys think? Is the keys dead?

Kindly help

That's a hardware fault. If you believe that it has not suffered any external damage, you may want to open it up & make sure the ribbon cable for digitizer is completely seated to the board.

Otherwise, you may need a new phone.
3rd June 2014, 08:40 AM |#3  
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I'm sure there was no external damage. Well protected with case, Screen guards on, Never fallen from my hand. Not even a single scrach on phone


Will it work if I change the digitizer?
Last edited by dittualex; 4th June 2014 at 01:38 PM. Reason: more data
11th June 2014, 05:08 PM |#4  
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I have same problem too
11th June 2014, 06:42 PM |#5  
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I'm gonna try replacing the Digitizer.
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hw keys, navigation keys, soft keys
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