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Can Android OS cause charging malfunctions?

OP ascanio1

14th June 2014, 04:19 AM   |  #1  
ascanio1's Avatar
OP Senior Member
Flag Tokyo
Thanks Meter: 9
 
199 posts
Join Date:Joined: Jan 2011
Hi,

My phone suddenly won't charge the battery any longer unless I plug the cable into a Laptop/PC (USB). I bought a new battery, I tried 3 wall chargers, 3 cables and different mains sockets (all tested on different devices and all working).

I wonder if this problem could, in theory, be caused by the Android OS and not by the hardware. Does Android OS regulate the charging (not discharging or use) of the battery? Or is charging only a hardware function?

If the OS were to be involved, what would be the quickest way to fix such an issue?

FYI:
------------------------
Samsung SM-N9005 Note 3
4.4.2
Kernel 3.4.0-340325
Root on stock XXUENA2 ROM
------------------------
When I use wall chargers, while the device is OFF, the phone starts vibrating every 3 seconds until I disconnect the unit (but won't charge).
When I use wall chargers, while the device is ON, the charging red light and he symbol inside the battery icon appear (but won't charge) and will stay on even if I disconnect the unit.
14th June 2014, 09:06 PM   |  #2  
Quote:
Originally Posted by ascanio1

Hi,

My phone suddenly won't charge the battery any longer unless I plug the cable into a Laptop/PC (USB). I bought a new battery, I tried 3 wall chargers, 3 cables and different mains sockets (all tested on different devices and all working).

I wonder if this problem could, in theory, be caused by the Android OS and not by the hardware. Does Android OS regulate the charging (not discharging or use) of the battery? Or is charging only a hardware function?

If the OS were to be involved, what would be the quickest way to fix such an issue?

FYI:
------------------------
Samsung SM-N9005 Note 3
4.4.2
Kernel 3.4.0-340325
Root on stock XXUENA2 ROM
------------------------
When I use wall chargers, while the device is OFF, the phone starts vibrating every 3 seconds until I disconnect the unit (but won't charge).
When I use wall chargers, while the device is ON, the charging red light and he symbol inside the battery icon appear (but won't charge) and will stay on even if I disconnect the unit.

i doubt its a software issue, if you want you could factory reset (remove all your files off your computer, there is a file transfer app in the play store if you cant get usb storage. or if you want you could odin factory reset, pretty much re installs the Stock OS otherwise i would try to get a new one.
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15th June 2014, 03:27 AM   |  #3  
ascanio1's Avatar
OP Senior Member
Flag Tokyo
Thanks Meter: 9
 
199 posts
Join Date:Joined: Jan 2011
Quote:
Originally Posted by Trozzul

i doubt its a software issue, if you want you could factory reset ... cut ... odin factory reset

I already did FR from device but nothing changed.
I can't do FR from Odin because the PC won't see the device ("USB device is not recognized") and I already deleted and reinstalled all the drivers twice plus, the third time, I installed Kies - nothing! Still can't connect.

Quote:
Originally Posted by Trozzul

otherwise i would try to get a new one.

Yep... BUT... Samsung won't recognize any warranty as the unit was purchsed online from HK www.imobilephonex.com (beware!)... so, any other idea before I go ahead and get a new one?

--------------------------------------
but... on a happy note, I just discovered that here, in Japan, American Express offers me 3 AMAZING FREE warranties:
1. Warranty plus (extends the original warranty by an extra 2 years regardless of original period);
2. Homeware protection (accidental damage, loss, theft, fire, flood, etc - up to 100% refund or replacement within 6 months, 90% within 1 year, 80% within second year, 70% 3rd year and so on);
3. Shopping protection (total replacement - no questions asked - within 90 days: damage, loss, theft, pretty much anything)!
WOOOOOOOOOOW! So it's my choice if I chose to have it repaired, replaced or refunded. Japan is an honest and amazing country... this would never work in Italy where I'm from!
Only 2 conditions/limitation: not valid for mobile phones (Note 3 considered "tablet" so ok) and I must show damaged unit (unless theft or loss in which case I must prove purchase).
Last edited by ascanio1; 15th June 2014 at 03:31 AM.
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