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Friend's AT&T G2's screen broke from a fall. How can he fix it?

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Ascertion
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Default Friend's AT&T G2's screen broke from a fall. How can he fix it?

He dropped it and the corner of the screen is shattered. The touch screen no longer works. He said he went into at&t store and they said they cannot help him. The sales rep also said LG can't help him. The sales rep pointed my friend to the local family owned phone repair shops...is this his only option?

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Local stores quoted me $169 for the repair but LG fixed it for $153 (refurbish). Click "repair service" on the LG website.
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