Attend XDA's Second Annual Developer Conference, XDA:DevCon 2014!
5,729,054 Members 40,297 Now Online
XDA Developers Android and Mobile Development Forum

Facing backcover problem!

Tip us?
 
chemicalrage
Old
#11  
Senior Member
Thanks Meter 681
Posts: 1,073
Join Date: Oct 2011
Received my replacement today. It still moves a bit. Btw, how come you guys are receiving 2 back covers? a black as well as a white one?

Device: Samsung Galaxy S4 Mini (I9192 Duos) + Transcend microSDHC 32GB Class 10
ROM: Stock 4.2.2 - Rooted
Kernel: I9192-Custom-Kernel-Silviu-01012014-v3
Recovery: CWM 6.0.4.6
 
dhruvmu
Old
#12  
Senior Member
Thanks Meter 35
Posts: 182
Join Date: Apr 2013
Quote:
Originally Posted by chemicalrage View Post
Received my replacement today. It still moves a bit. Btw, how come you guys are receiving 2 back covers? a black as well as a white one?
black one was not in stock so they temporarily gave white one.

Sent from my XT1022 using Tapatalk
 
SD_2007
Old
#13  
Member - OP
Thanks Meter 2
Posts: 56
Join Date: Jan 2014
Location: Kolkata
Just send me the delivery details. The send the licorice one. Thought they going to send the white one as they said. I was quite happy to receive the white one for my black phn. But it is bad luck.

Sent from my XT1022 using Tapatalk
 
-Adarsh-
Old
#14  
Junior Member
Thanks Meter 0
Posts: 27
Join Date: Jun 2013
Default Tell me..!!!

ok friends..i am too facing the same problem..how to contact and request for a back cover?i have mailed them today regarding this..is this enough?please reply soon..now the live chat option with customer care is not there..
 
SD_2007
Old
#15  
Member - OP
Thanks Meter 2
Posts: 56
Join Date: Jan 2014
Location: Kolkata
Quote:
Originally Posted by -Adarsh- View Post
ok friends..i am too facing the same problem..how to contact and request for a back cover?i have mailed them today regarding this..is this enough?please reply soon..now the live chat option with customer care is not there..
Simply just call them in their toll free 24hrs customer service number.
 
blazesachdeva
Old
#16  
blazesachdeva's Avatar
Junior Member
Thanks Meter 2
Posts: 21
Join Date: Feb 2014
Location: Delhi
Will get it on 18th of june
Attached Thumbnails
Click image for larger version

Name:	Screenshot_2014-06-14-16-07-00.jpg
Views:	106
Size:	34.5 KB
ID:	2797494  
 
singhnsk
Old
#17  
Junior Member
Thanks Meter 2
Posts: 13
Join Date: Nov 2012
Just trying to contact them to send one to me as well. Hate this phone because of that tiny gap in the fitting of the back cover
I have no hope that they will send a new one. Even if they do, it won't fit well either :P
 
sagnik9
Old
#18  
Junior Member
Thanks Meter 2
Posts: 11
Join Date: Feb 2013
Location: Kolkata
Default the new backcover solves the issue!

When I had received my Moto E(black) from Flipkart i had the same problem,my backcover was pretty loose and it was quite becoming irritating at some point,but then after lodging a complaint Flipkart has shipped a new black backcover for free and this one fits perfectly!
Go ahead and lodge a complain,surely they ll ship a new cover for your Moto E too.
The Following User Says Thank You to sagnik9 For This Useful Post: [ Click to Expand ]
 
SD_2007
Old
#19  
Member - OP
Thanks Meter 2
Posts: 56
Join Date: Jan 2014
Location: Kolkata
Received the back cover today. It is fit perfectly and I finally get rid of my problem

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes