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[Q] Cell phone unactivated

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By jbaker22, Member on 17th June 2014, 12:32 AM
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Hello, I factory reset my HTC Eris, and now it shows it's phone number is 000-000-xxxx. The the phone can't connect to any network (except wifi.)
The meid is correct, so why is it messed up, and how can I fix it? Thanks any help is appreciated.
 
 
17th June 2014, 01:44 AM |#2  
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Quote:
Originally Posted by jbaker22

Hello, I factory reset my HTC Eris, and now it shows it's phone number is 000-000-xxxx. The the phone can't connect to any network (except wifi.)
The meid is correct, so why is it messed up, and how can I fix it? Thanks any help is appreciated.

Check your IMEI by dialing *#06#. If it's messed up, there are some tools that can repair it. For Samsung there is for example Chimera tool, but I don't know if it supports HTC. Also, you could try to factory reset your phone once more.
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17th June 2014, 02:11 AM |#3  
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The meid matches the meid on the phone behind the battery. I have tried a factory reset already and even pulled the battery out.
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factory reset, flash, glitch

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