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no 3g internet connection on LG L40G

OP jomack

16th June 2014, 08:18 PM   |  #1  
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I have a Straight Talk LG L40G that is not rooted, everything was working fine until about a week ago. My wifi is working to access the internet, but my 3G is not. I can make and receive phone calls but I cannot connect internet via 3g. I have been in contact with straight talk but to no avail, we tried everything. I have data enabled, cleared cache,history,cookies. Tuned on airplane mode and then turned off, Have shut off and on again, Have removed battery. Even did a factory reset, but to no avail. The 3g internet is not working. I also restored internet to default. I am at my wits end. Please point me in the right direction. I am hoping someone can help me, please. Straight talk says they have been doing some updates to my phone, but so far that is not working either. Please does anyone know why my 3g is not working anymore?
16th June 2014, 08:52 PM   |  #2  
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First thing I'd wish for you to check is the Access Point Names AKA APNs. Typically this happens when the APN isn't set Right. Usually you can Access APNs via Settings > Network > Access Point Names. Please check what yours is set to. Ask Straight Talk to confirm.
16th June 2014, 09:24 PM   |  #3  
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already checked APN with straight talk
That was just about one of the first things that was checked by Straight Talk. I wish I knew what the problem was. Like I said everything was working until about a week ago.
16th June 2014, 09:57 PM   |  #4  
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It has been reported elsewhere there are a number of problems with Android 4.4.3 KitKat, on your Device. These include random problems that range from LTE/3G signal issues to dropped calls, app crashes, and major battery life drain.
16th June 2014, 11:56 PM   |  #5  
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I have android 4.0.3. It was working good until about a week ago. I haven't done anything different so I am assuming it has to be on Straight Talks end. They don't seem to know how to fix it though, so I may be stuck using the phone like this for awhile.
17th June 2014, 12:39 PM   |  #6  
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Can you have them check to see if your Data Limit is over or such like ? Also if possible, try the Sim in another phone so we can determine if it is Straight Talk ?
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