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Warranty with US LG

17th June 2014, 11:56 AM |#11  
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My phone has exact same issue. Same location as you have shown. I should be getting another unit from T-Mobile today. Any idea if this a software issue or hardware?

Sent from my LG-D801 using XDA Premium 4 mobile app
 
 
17th June 2014, 01:47 PM |#12  
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Quote:
Originally Posted by sureshhc

My phone has exact same issue. Same location as you have shown. I should be getting another unit from T-Mobile today. Any idea if this a software issue or hardware?

Sent from my LG-D801 using XDA Premium 4 mobile app

It is the prox sensor.

Sent from my LG-D801 using Tapatalk
17th June 2014, 01:52 PM |#13  
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Quote:
Originally Posted by Sfkn2

It is the prox sensor.

Sent from my LG-D801 using Tapatalk

Any idea how to prevent it from happening or what causes it to nit function properly?

Sent from my LG-D801 using XDA Premium 4 mobile app
17th June 2014, 03:12 PM |#14  
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Quote:
Originally Posted by sureshhc

Any idea how to prevent it from happening or what causes it to nit function properly?

Sent from my LG-D801 using XDA Premium 4 mobile app

There is another thread about this issue, which basically said it's heat that caused the sensor to break.

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