Default Internet Connectivity Issue

Hi,


I have a problem in moto e....I am using airtel services and I asked for the mobile office setting from customer care.

They have sent multiple times but I didn't receive the settings through msg and received only txt. msg.

I contacted customer care for this.They said there will be an option in message setting like configuration message, from there we can able to get the mobile office settings.

But I can able to find that option...Kindly help.Thanks in adavnce