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No Data on EE after sense 6 update

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By nickosbad, Junior Member on 18th June 2014, 10:26 AM
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Hiya, I am running a completely stock HTC one that is unlocked/sim free

Last week I updated to Sense 6 whilst in the US and now I have arrived back in the UK today I have no data connection

When I turn on mobile data it tells me the APN settings are incorrect

I have tried to add a manual APN as per online instructions but when I save it it simply disappears and there is no way of editing the current EE APN

It's not the Sim as it works ok in another phone

Any suggestions??
 
 
18th June 2014, 10:45 AM |#2  
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Quote:
Originally Posted by nickosbad

Hiya, I am running a completely stock HTC one that is unlocked/sim free

Last week I updated to Sense 6 whilst in the US and now I have arrived back in the UK today I have no data connection

When I turn on mobile data it tells me the APN settings are incorrect

I have tried to add a manual APN as per online instructions but when I save it it simply disappears and there is no way of editing the current EE APN

It's not the Sim as it works ok in another phone

Any suggestions??

Yup, I had the same problem, even Vodafone themselves couldn't answer this, they are useless, go into apn settings and where the 3 dot menu is at the top, don't select new apn, select reset to defaults and it will take you through network settings and operator settings wizard
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