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[Q] Screen sensitivity problem

OP cc_hergott

18th June 2014, 09:49 PM   |  #1  
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I cracked the screen on my Note 2, so had to go through my insurance for a new one. Everything seemed to go smoothly but the screen sensitivity is drastically different. I cannot even use a swipe keyboard anymore without it jumping all over the place. It is like my thumb is constantly jumping on and off the screen. I had to switch to a pin from a pattern lock because it was too difficult, and it is hard to answer the phone because I have to swipe it multiple time before it registers. Is there anything I can do to adjust this or is this just a poorly manufactured phone and I should contact my insurance for another one?
18th June 2014, 10:16 PM   |  #2  
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Sounds like the job has not been done correctly and it needs to be sent back.
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